Bagger

We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin. At Festival, people are at the top of our list—evident in our daily interactions, guest treatment, and extensive associate benefits and programs.

About the role

Join our Festival Foods team as a Bagger in a helpful, fun, and guest-focused environment. As a key part of our retail and grocery store experience, you'll ensure every shopper leaves ready to return. Providing excellent guest service is at the heart of what we do, from friendly greetings to addressing guest concerns with professionalism and care.

Responsibilities

• Customer Service Excellence: Greet and assist guests, providing a welcoming and helpful check-out experience.
• Efficient Bagging: Bag groceries according to procedures, ensuring product integrity and customer satisfaction.
• Maintain Checkout Area: Keep the checkout area clean and stocked with necessary supplies.
• Communication: Share customer requests and feedback with the leadership team.
• Parcel Pickup: Provide prompt and courteous parcel pick-up service.
• Support Team Goals: Help maintain standards and meet quality expectations by 10 am and 5 pm daily.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice for occasional absences.

Requirements

• Guest Focus: Ability to create a welcoming environment and provide superior service.
• Attention to Detail: Efficiently bag items while maintaining product quality.
• Team Player: Communicate effectively with associates and customers.
• Skills: Ability to read, count, and write accurately, and operate necessary equipment.

Physical Demands and Work Environment

• Stand in place for long periods; walk in the store; bend, stoop, and lift or push 15-20 pounds regularly and 50 pounds intermittently.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions.

Schedule

The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates receive a $1 premium per hour on Sundays and select holidays. Full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and balance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support Programs: Includes 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Coaches for confidential support on various personal issues.
• 401(k) Retirement Plan: Festival Foods offers a 401(k) with an annual discretionary match to help associates reach their savings goals.

Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all. We seek to recruit, develop, and retain the most talented people from diverse backgrounds and perspectives.