Baggage Storage Associate - Seattle-Tacoma International Airport - Part Time

BASIC FUNCTION

The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers.

Key Responsibilities

• Deliver premier customer service
• Greet and assist inbound travelers and encourage the use of our services to maximize their travel experience
• Follow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure
• Communicate Baggage Storage requirements to customers
• Process cash and credit card payments using POS register
• Provide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel information
• Maintain a clean and organized work area
• Wear company prescribed uniform, maintain a neat and well-groomed appearance
• Other duties as assigned

Skills

• Passionate approach to customer, able to handle client needs and concerns
• Proactive approach in applying sales practices
• Positive attitude, strong work ethic
• Cultural awareness
• Ability to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting disposition
• Ability to work independently

Qualifications

• Aptitude to learn new applications as needed
• Airport and/or Airline hospitality service experience a plus
• Excellent verbal communication skills

Physical Requirements

• Must be able to push/pull and lift 70lbs
• Must be able to stand and walk for long periods of time

Company Benefits

• Company Paid Sick Time
• Matching 401k
• Overtime and Holiday Overtime