Baggage Handler

About the Company

VIP Hospitality LLC, incorporated in 2004, seeks to efficiently elevate the experience of valued patrons and guests served by its contractees exclusively within the hospitality, travel, and tourism industries.

About the Role

Baggage Services Agents are responsible for the orderly arrangement and handling of baggage arriving from international flights into Customs on baggage carousels, as well as the collection, distribution, and storage of unattended baggage at the international carousel in the main terminal. Agents manage passenger flow and direct baggage to the appropriate belt for Seattle exits or connections. They are also responsible for the condition, upkeep, and maintenance of equipment used for baggage arrivals and distribution, and they accept and deliver oversized or odd‑sized luggage items for screening by the Transportation Security Administration (TSA).

Responsibilities

• Arrange arriving luggage in an orderly manner on the carousel to improve passenger access and increase space for incoming bags.
• Follow approved guidelines for baggage hygiene and handling based on airline requests approved by the Port of Seattle.
• Aid airline employees, when reasonable accommodation is permitted, to improve passenger experience and the safe, lawful transfer of baggage.
• Assist in moving oversized and odd‑sized baggage through the screening process under the guidance and policies of CBP, TSA, and the Port of Seattle.
• Remove medium and large bags from baggage carts and place them on appropriate belts for passengers, reading tags to ensure proper placement.
• Communicate clearly, concisely, and positively—whether in person or via electronic devices—with guests and stakeholders at the airport.
• Select and use appropriate personal protective equipment (PPE) based on task, area, and risk as outlined by company or contractor policy.
• Exercise sound judgment to prevent damage to property or interference with airport operations.
• Ensure customer safety and coordinate effectively during health or medical emergencies, security breaches, and evacuations.

Qualifications

• Service‑based orientation.
• Self‑directed and self‑motivated; able to work long hours independently with little supervision.
• Ability to maintain hygiene standards and wear/maintain an issued uniform or company/contractor equipment.
• Ability to work flexible schedules in a 24/7/365 airport environment.
• Strong interpersonal and verbal communication skills with individuals and large groups/crowds.
• Strong, steady voice; approachable posture and body language; positive demeanor; high energy levels.
• Ability to proactively identify guests’ service needs.
• Experience in an airport, event management, warehouse and packaging, moving, concierge services, or any fast‑paced setting requiring professional customer interactions.

Pay

$20.74 per hour

Schedule

Afternoon/Evening shift, 2:00 PM – 10:00 PM