Baggage Handler

About the role

The Baggage Handler is responsible for assisting airline passengers with proper handling, processing, and transportation of their luggage. Meet all arrivals as scheduled and assist passengers at baggage claim.

Responsibilities

• Loading, unloading, carrying or otherwise transporting passenger luggage to and from specified areas.
• Aid in the proper handling of over-sized, unusually shaped luggage including skis, dog kennels and strollers.
• Ensure passenger luggage is placed safely on the baggage handling system.
• Adhere to all airport and government policies and regulations.
• Communicate effectively with passengers, co-workers, shift coordinators, managers, and security personnel.
• Determine flight departure times and connecting carriers based on customer tickets.
• Screen all passengers transferring between airlines prior to placing baggage on the return belts.
• Ensure baggage tags are correct.
• Direct and assist passengers with short-checked bags.
• Handle misplaced or lost baggage claims and provide reports to carriers.
• Evaluate customers' needs concerning airline locations.
• Comply with all client and/or site security requirements and processes.
• Cook thorough Incident Reports.

Requirements

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• No experience required and on-the-job training provided.
• Preferred: Must be able to communicate with basic English language.
• One (1) year of customer service experience preferred.

Qualifications

• Must be bilingual.

Skills

• Effective communication skills.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members.

Pay

Details on pay are not specified in the job description.

Schedule

Details on schedule are not specified in the job description.

Benefits

Details on benefits are not specified in the job description.

About ABM

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

Equal Employment Opportunity

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Military Friendly

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.

Application Instructions

For more information, visit www.abm.com/careers. Applicants should submit their application by clicking Apply Now.