Badging Officer

About the role

The Norfolk Airport Authority (NAA) is seeking a Badging Officer to join our team. Located at Norfolk International Airport, we are committed to connecting our community with the world through safe, reliable, and efficient operations.

Responsibilities

• Process and issue Security Identification Area (SIDA) badges, employee credentials, and restricted parking permits.
• Collect and transmit biographical and biometric information as a TSA trusted agent.
• Resolve ID badging and permit complaints while adhering to Airport and FAA security regulations and budgetary mandates.
• Maintain integrity of personal identification information (PII) for applicants in accordance with local and federal policies.
• Liaise with Authority, airline, and tenant partners.
• Administer and maintain automated and physical security record systems.
• Monitor Rap Back notifications and report incidents and inconsistencies.
• Conduct audits and prepare special studies and projects based on TSA reviews.
• Assist with procurement and distribution of department supplies.
• Perform administrative tasks related to the badging office.
• Program and maintain security access control computer systems and software.
• Administer and adhere to all Authority policies and guidelines.
• Perform other related duties as assigned.

Requirements

• High school graduate or equivalent.
• At least one (1) year of working in a badging or credentialing office, preferably in aviation.
• Work-related experience in badging and credentialing in a secure environment.
• Trusted Agent through American Association of Airport Executives (AAAE), or the ability to obtain within ninety (90) days of employment.
• Ability to obtain and maintain eligibility to hold a SIDA badge.
• Pass a successful criminal background check and other pre-employment requirements.

Skills

• Excellent communication skills, both written and verbal.
• Thorough knowledge of TSA and FAA regulations pertaining to Security.
• Ability to apply critical thinking and logic with resource management to solve problems in stressful situations.
• Basic understanding of business and management principles.
• Strong work ethic, character, and integrity.
• Ability to utilize computers and other technology items as tools in daily course of business.
• Ability to communicate information and instructions verbally and/or via radio equipment.

Benefits

Flexible shift schedule: 8:30 AM – 5:00 PM, Monday – Friday. Flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.

Pay

Per hour: $27.8402 - $39.22
Annual: $57,907.6300 - $81,597.92

Schedule

Shift Schedule: 8:30 AM – 5:00 PM, Monday – Friday. Flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.

Contact

For assistance, contact the Human Resources Department at (757) 857-3405 or visit our website at www.flyorf.com/employment.