Backroom Merchandiser Associate 4AM-9AM / 5AM-10AM

About the role

At TJ Maxx, a division of TJX Companies, you’ll join a vibrant, diverse team that values collaboration and personal development. The position involves delivering a highly satisfied customer experience by engaging with all customers, embodying customer‑experience principles, and maintaining a clean, organized store environment. You will adhere to operational, merchandise, and loss‑prevention standards and may be cross‑trained to work in multiple areas of the store to support business needs.

Responsibilities

• Role‑model established customer‑experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and assist with the cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi‑task and respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer‑experience preferred.

Benefits

• Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement support; 401(k) with associate contributions; child‑care and cell‑phone discounts; pet and legal insurance; credit union access; referral bonuses.
• For employees who meet service or hours requirements: 401(k) match; medical, dental, and vision coverage; Health Savings Account (HSA); health care Flexible Spending Account (FSA); life insurance; short‑ and long‑term disability; paid parental leave; paid holidays, vacation, and sick leave; auto/home insurance discounts; scholarship program; adoption assistance.
• All benefits are provided in accordance with the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.