Backroom Manager
Hy-Vee, Inc. · Forest City, IA · 1 wk ago
OTHRFull-time
Additional Considerations (if Any) Must be 18+ At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description Job Title: Backroom Manager Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier. The Role and Why It’s Important The Backroom Manager keeps the behind-the-scenes operation of the store running safely and efficiently, making sure product is received, verified, and delivered to the right place at the right time. In this role, you’ll lead the backroom team, manage schedules, oversee inventory receiving, and maintain a clean, organized operation from the dock to the floor. If you are a dependable leader who takes pride in efficiency, safety, and getting things done right, we’d love to have you on our team. What You’ll Do No two days are exactly the same, but here’s what you can expect: Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive onePlan, prepare, and adjust work schedules, assign employees to specific duties, and follow up to ensure tasks are completed properly and on timeReceive product from trucks, verify invoices for accuracy, sign vendor paperwork, and receive all vendor ordersUnload trucks using forklifts and ensure product is placed in a non-intrusive area before delivering items to the appropriate departmentProtect the cold food chain and maintain the integrity of all product throughout the receiving processCoordinate the receipt and secure storage of controlled items including liquor, cigarettes, and pharmacy inventoryProcess returned items with drivers and ensure signed receipts are returned to the accounting office in a timely mannerEnsure receipts are taken to accounting promptly and work with company subsidiaries to receive productMaintain a clean, organized backroom and ensure cardboard and trash areas are cleaned dailyMaintain cleanliness of the dock area and behind the storeMaintain the area for sale items to ensure convenience for the management teamStay aware of store needs, particularly in the grocery department, and work with internal customers in a timely and efficient mannerKeep training certifications current including forklift certificationPerform small equipment repairs for store departments as neededWork in a safe and efficient manner to reduce product damage and spoilageAssist in other areas of the store as needed and take on special projects as assignedMaintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelinesReport to work when scheduled and on time Your Skills To be successful, you’ll need to be able to: Lead and manage backroom employees, maintaining high standards and a productive work environmentFollow detailed written or verbal instructions and work through tasks with a few concrete variablesPerform simple addition and subtraction, copy figures, and count and record accuratelyUnderstand and follow verbal or demonstrated directions and communicate supply needs orally or in writingWork effectively as part of a team to keep the store running smoothly and efficiently Reporting Relationships Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers Direct Reports: Backroom Employees Education And Experience High school diploma or equivalent experience required6 months to 1 year of similar or related experience requiredSupervisory experience preferred Physical Requirements Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistanceContinuously stand and walk on hard surfaces for extended periodsWhere applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)Work in cooler or freezer environments for extended periodsWhere applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind productWhere applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactorWhere applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofingAbility to unload, lift, stock, and rotate incoming truck freight and merchandise Working Environment This role is performed in a backroom and store environment where you will be active and on your feet throughout your shift. You will have continual exposure to dirt and frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.