Backroom Attendant

Position Overview

The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.

Key Responsibilities

• Donation & Backroom Operations

  • Greet donors warmly and assist with unloading donations
  • Maintain a clean, organized, and safe donation area
  • Provide donation receipts and collect donor email addresses when applicable
  • Sort, load, and unload donated goods according to center policies
  • Power sort donations and support production processes (as applicable)

• Customer & Donor Service

  • Communicate courteously with donors regarding accepted and non-accepted items
  • Suggest pickup services for large donations when needed
  • Represent The Salvation Army with professionalism and a positive attitude

• Safety & Team Support

  • Report accidents, property damage, or customer concerns promptly
  • Follow safety procedures and lifting guidelines
  • Work collaboratively with store and production team members
  • Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays

Qualifications

• Education & Experience

  • A high school diploma or equivalent

• Skills & Physical Requirements

  • Friendly, dependable, and customer-service oriented
  • Basic computer and math skills
  • Ability to follow instructions and problem-solve in a team setting
  • Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
  • Comfortable working in variable temperatures and indoor/outdoor conditions
  • Ability to stand for extended periods and perform physical tasks

Physical & Work Environment

This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.

Why Work for The Salvation Army

• Make a meaningful impact in your community every day
• Be part of a respected, mission-driven nonprofit organization
• Opportunities for growth and advancement within the ARC network
• Workplace culture grounded in integrity, compassion, and service

Apply Today

If you’re motivated by purpose, enjoy hands-on work, and want to serve your community, we encourage you to apply today through Indeed. All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.

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