Backroom Associate Mornings and Weekends

Opportunity

Grow Your Career

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
• Adhere to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Initiate and participate in store recovery as needed throughout the day
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
• Provide and accept recognition and constructive feedback
• Adhere to all labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Skills

• Retail customer experience preferred

Benefits

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union access
• Referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• Medical/dental/vision insurance (for those who meet service or hours requirements)
• HSA (Health Savings Account) (for those who meet service or hours requirements)
• Health care FSA (Flexible Spending Account) (for those who meet service or hours requirements)
• Life insurance (for those who meet service or hours requirements)
• Short/long term disability (for those who meet service or hours requirements)
• Paid parental leave (for those who meet service or hours requirements)
• Paid holidays, vacation, and sick time (for those who meet service or hours requirements)
• Auto/home insurance discounts (for those who meet service or hours requirements)
• Scholarship program (for those who meet service or hours requirements)
• Adoption assistance (for those who meet service or hours requirements)

Pay

Starting pay range of $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.