Backend Engineer, Ops

About the role

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

Responsibilities

• Design and build full-stack internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences
• Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance
• Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools
• Create data-driven features and analytics that provide operations teams with actionable insights and improved visibility
• Collaborate closely with operations stakeholders to understand pain points, gather requirements, and iterate on solutions that solve real business problems
• Write clean, maintainable, and well-tested code following software engineering best practices
• Participate in code reviews, mentor team members, and contribute to the growth of engineering culture
• Own features end-to-end from design through deployment, monitoring, and iteration based on user feedback
• Participate in an On Call rotation to resolve critical issues impacting internal users

Requirements

• 5+ years of software engineering experience building and shipping production applications
• Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar
• Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend)
• Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.)
• Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
• Strong product sense and user empathy, with ability to translate business requirements into technical solutions
• Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices
• Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams
• Strong sense of ownership and bias toward action, with ability to move quickly and iterate based on feedback
• Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus

Qualifications

• Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus

Skills

• Strong proficiency in modern programming languages such as Python, TypeScript/Node.js, or similar
• Experience building full-stack applications with modern frameworks (React, Next.js, or similar for frontend)
• Solid understanding of backend architecture, API design, and database systems (PostgreSQL, Redis, etc.)
• Demonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
• Strong product sense and user empathy, with ability to translate business requirements into technical solutions
• Familiarity with cloud infrastructure (AWS preferred) and modern DevOps practices
• Excellent communication skills and ability to work cross-functionally with operations, product, and engineering teams
• Strong sense of ownership and bias toward action, with ability to move quickly and iterate based on feedback

Benefits

• Full-time Ramp Employees (Global)
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Canada: Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Pay

• Competitive compensation package

Schedule

• Full-time