Back-Up Admin Coordinator

About the role

This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. The Back-Up Administrative Coordinator provides support for the store’s administrative functions and serves as a secondary resource for payroll, scheduling, hiring documentation, reporting, and associate record management. This role helps ensure continuity of administrative operations during the absence of the Administrative Coordinator.

Responsibilities

• Administrative Operations: Provide administrative support to store leadership and department management; maintain associate records and personnel files; support store reporting, data entry, and document management; ensure administrative tasks are completed accurately and within established timelines; assist with preparation and distribution of store communications and reports.
• Payroll & Scheduling Support: Assist with timekeeping review and payroll-related processes; support schedule maintenance and labor tracking; review documentation for accuracy and completeness prior to submission; assist managers with payroll corrections and attendance record updates; help maintain compliance with company payroll procedures and deadlines.
• Hiring & Onboarding Support: Assist with new hire processing and onboarding activities; support completion and maintenance of employment documentation; coordinate hiring paperwork and ensure records are properly filed; assist with orientation scheduling and onboarding communication; maintain confidentiality of associate information and employment records.
• Compliance & Record Management: Maintain personnel files in accordance with company policies and regulatory requirements; ensure administrative records are accurate, secure, and up to date; assist with audits, compliance reviews, and record retention requirements; support I-9, E-Verify, and other employment-related documentation processes; protect confidential associate and company information.
• Customer & Associate Support: Serve as a resource for associates regarding administrative questions and processes; provide professional assistance to internal and external customers; respond to inquiries promptly and direct concerns to the appropriate leader when necessary; support positive communication and effective working relationships throughout the store.
• Store Support Functions: Assist with office supply management and administrative inventory; support execution of company initiatives, programs, and reporting requirements; provide coverage for Administrative Coordinator responsibilities when needed; assist with special projects and operational tasks as assigned by store leadership.

Qualifications

• Previous administrative, office, human resources, payroll, or retail support experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency with Microsoft Office and company administrative systems.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Frequent sitting, standing, walking, bending, and reaching.
• Ability to operate computers, printers, and other office equipment.
• Ability to lift and move office supplies and records consistent with job requirements.
• Flexible availability based on business needs.

Key Competencies

• Organization & Planning
• Attention to Detail
• Confidentiality
• Communication
• Administrative Excellence
• Time Management
• Problem Solving
• Data Accuracy
• Customer Service
• Adaptability
• Accountability
• Teamwork

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of your earned wages before payday, via our partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!).
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits.
• Leaders invested in your training, career growth and development.
• An inclusive work environment with talented colleagues who reflect the communities we serve.