Baby Imaging Specialist - Mesa/Gilbert

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. We also provide treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families. Our number one priority is our patients and their families. Families choose us because of the exceptional healthcare experience we offer through superior customer service, outstanding outcomes using the DOC Band® and EarWell®, and a passion for the babies we treat.

About the role

We are currently looking for an hourly, full-time Baby Imaging Specialist to join our team in Mesa, AZ. This position is based out of our Mesa clinic with weekly work at the Gilbert clinic. We're looking for someone who is enthusiastic, loves providing outstanding customer service, is tech-savvy, and most importantly, loves babies! Several of our successful Baby Imaging Specialists have come from childcare environments (e.g., daycare, nanny), educational backgrounds (e.g., teacher, preschool), and high-end retail settings. We will train you on the things unique to Cranial Technologies if you bring your problem-solving skills and "can do" attitude.

Responsibilities

• Provide outstanding customer service to all of our patients.
• Work as a team to complete a three-dimensional, 360° image for each baby using Digital Surface Imaging (DSi®).
• Serve as the point person to calibrate, operate, and ensure optimal performance of imaging equipment (DSi® system).
• Schedule new patient and follow-up appointments into Intergy (Practice Management Software).
• Obtain, enter, and process patient information in Intergy.
• Perform medical office duties including answering phones, cleaning patient rooms, and rooming patients.

Requirements

• Energetic and enthusiastic personality is a MUST.
• Ability to learn new things quickly and apply them in a fast-paced, ever-evolving environment.
• Capability to juggle many duties while keeping the patient experience the top priority.
• Experience in one of the following: caring for or working with infants/children, high-end retail customer service, teaching, or medical imaging.

Physical Requirements

• Must be able to squat and bend.
• Must be able to lift at least 30 lbs.
• Must be able to position and handle patients to ensure DSi® images are captured.
• Must be able to move at a fast pace.

Benefits

• Medical, Vision, and Dental Insurance.
• 401k Retirement Plan.
• 3.5 Weeks Paid Time Off plus 7 company-paid Holidays.
• Life Insurance.
• Short/Long Term Disability Insurance.
• Mileage Reimbursement.

Pay

Position starts at $18.50 - $19.00 an hour with the opportunity to increase pay in 3-6 months as part of a levels program based on performance and tenure.

Mesa Clinic Address: 1500 S. Dobson Rd., Ste. 315, Mesa, AZ 85202. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.