B2B Collections Specialist

Key Responsibilities

• Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past-due invoices.
• Review AR aging, monitor credit limits and payment terms, and identify at-risk accounts to support DSO reduction.
• Research and resolve invoice discrepancies, including short-pays, pricing issues, tax questions, and PO mismatches.
• Communicate via email and phone with business customers regarding statements, reconciliations, and account status.
• Collaborate with cross-functional teams and maintain accurate documentation of collection activity.

Qualifications

• 1+ year of B2B commercial collections or accounts receivable experience.
• Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals.
• Strong communication skills with working knowledge of Excel, Word, and Outlook.

Pay

$22.00–$26.00/hour

Schedule

Full-time, On-site