AYF Service Intern

About the role

Access Your Future is a sponsorship program for students interested in a career in the equipment industry as a Service Technician. The program provides a career path for qualified students and an educational incentive upon successful completion of an approved diesel program. The Access Your Future Service Intern path offers part‑time employment at a sponsoring store during education, with company work uniforms provided. Upon graduation from an accredited diesel technology program, sponsored students may be offered full‑time employment. While in school, students are expected to maintain a GPA of 3.0 and complete any required internships.

Responsibilities

• Enrolled or attending an approved Diesel Technology program (or another program approved in writing by RDO Truck Centers).
• Part‑time paid employment at the sponsoring store (if location permits) while attending college.
• Possible full‑time paid employment between college academic years at the sponsoring store location.
• Maintain a GPA of 3.0 (on a 4.0 scale) while in the program.
• Maintain an acceptable attendance record while in the program.
• Provide copies of transcripts to RDO Truck Centers after each quarter or semester and submit a diploma to receive the educational incentive upon full‑time employment.
• Adhere to academic policies, rules, and regulations set by the higher learning center.
• Document machine information and repairs completed on work orders, including parts and fluids used.
• Maintain a clean work area and care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership’s area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to company policies and procedures as specified in manuals and the employee handbook.
• Conduct oneself professionally in the presence of customers and the community to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company‑sponsored training to develop knowledge and skills.
• Participate in all company/location‑driven communication efforts, including open‑book meetings, huddles, department meetings, and related activities.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Qualifications

• Maintain a GPA of 3.0 (on a 4.0 scale) while in the program.
• Maintain an acceptable attendance record.
• Provide transcripts each quarter/semester and a diploma to receive the educational incentive.
• Adhere to academic policies, rules, and regulations of the attending institution.
• Be enrolled or attending an approved Diesel Technology program (or another program approved in writing by RDO Truck Centers).

Skills

• Mechanical skills
• Trade‑specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Excellent communication and written skills
• Strong organizational skills

Benefits

• Company work uniforms provided.
• Educational incentive over a two‑ or four‑year period while maintaining full‑time employment with RDO Truck Centers.
• Eligibility for the RDO Truck Centers tool discount program with Matco upon full‑time employment.
• Possible full‑time employment after graduation from an accredited diesel technology program.
• Opportunity to participate in company‑sponsored training to develop knowledge and skills.

Schedule

• Part‑time employment while attending college (subject to store location availability).
• Possible full‑time paid employment between college academic years at the sponsoring store location.