AY26 - Counselor, EOPS/CARE

About the role

The Extended Opportunity Programs and Services (EOPS) at Los Angeles Mission College (LAMC) is accepting applications for two (2) Full-Time, Tenure Track D-Basis (12-month) EOPS/CARE Counseling positions to begin in July 2026. The counselors will serve students in the EOPS/CARE program and related populations under the direction of the Vice President of Student Services or their designee. This assignment will be in-person and it will be for 35 hours per week. It may also require some evening and/or weekend hours.

Responsibilities

• Provide case management services for EOPS/CARE students, including comprehensive face-to-face and online academic and career counseling to a diverse EOPS student population, on-campus or off-site interpreting the college catalog, schedule of classes, and articulation agreements.
• Encourage self-advocacy, advocate on behalf of the student as needed, and ensure the student's health and safety are monitored.
• Cookordinate and monitor service delivery, including assuring services are delivered as described in the LAMC EOPS/CARE Program Plan.
• Assist students in choosing and planning immediate and long-range educational goals, including the development of abbreviated and comprehensive student education plans to help students stay on the path to completion.
• Provide proactive counseling to at-risk (i.e., probationary, underprepared or disproportionately impacted) students, both in groups and individually, who are on probation or subject to dismissal and experiencing academic difficulties, personal issues or other obstacles, and make referrals to on-campus and off-campus resources as appropriate.
• Engage students in a process of self-assessment and career exploration to facilitate career decision-making skills.
• Conduct new student and programmatic orientations and workshops to familiarize students with college programs and services, student success workshops, and presentations for new and continuing students.
• Assist students with transfer goals and/or refer appropriately to the Transfer Center.
• Participate in providing letters of recommendations for students with financial aid appeals and those applying to universities.
• Assist students with petitions, waivers, and appeals for graduation, financial aid, course repetition, dismissal, and reinstatement.
• Knowledge of academic advising, college, career, financial aid and economic literacy activities and related services for low-income, first-generation, and disadvantaged college students.
• Knowledge of basic computer skills, including Microsoft Office software.
• Ability to communicate professionally and clearly with students and staff, both orally and in writing.
• Exceptional interpersonal, counseling, communication, organization, and facilitation skills.
• Knowledge of applicable federal, state, and/or local rules and regulations.
• Ability to provide professional leadership and establish effective working relationships.
• Participate in counseling related events and activities, such as Eagles for Early Enrollment, Graduation Petition Drives, Senior Days, and other onboarding endeavors.
• Collaborate with instructional faculty, student services programs, and external partners (e.g., universities, community agencies) to support increased retention and student success.
• Work with Department Chair and counseling colleagues to continue developing best-practices of online counseling/advising and software.
• Collaborate with Academic Affairs to ensure that courses are scheduled in ways that promote completion of certificates, degrees and transfer requirements.
• Maintain up-to-date knowledge of California Community College transfer policies, articulation, CSU/UC admission requirements, C-ID, ADTs, and changes in academic regulations.
• Demonstrate comprehensive knowledge of recent California state initiatives and legislation impacting California Community Colleges (e.g., Common Course Numbering, AB 705/1705, Student Success Metrics, Vision 2030), and integrate these updates into counseling practices, student guidance, and departmental planning.
• Maintain accurate notes and documentation in both ConexED and the Student Information System consistent with college policy, ethical guidelines, and FERPA.
• Represent the department in college decision-making activities related to academic and professional matters by participating in counseling departmental meetings, training, shared governance committees, and other campus initiatives.
• Participate in shared governance committees that are focused on enrollment and student success.
• Demonstrate commitment to professional growth, innovation and use of best practices in counseling, including but not limited to, participation in professional conferences, workshops, seminars, and membership in professional organizations.
• Maintain currency in the discipline, including use of technology.
• Flexibility to work required evening and/or weekend hours.

Requirements

• Minimum of 2 years (4 semesters) or more of recent (within the past five years) paid work experience, post Master's Degree, as a counselor in a California Community College.
• At least one year (2 semesters) of paid EOPS Counseling experience.
• Experience and sensitivity to counseling and teaching students who may be foster youth (NextUp), first generation, non-native speakers, academically under-prepared, non-traditional, or returning students.
• Case Management experience in supporting Foster Care (NextUp)/disadvantaged youth in pursuing their desired life outcomes by facilitating access to support and services.
• Implement services in a collaborative manner involving the active participation of the student.
• Experience working with student parents and CalWORKs participants, including an understanding of the unique barriers faced by students balancing academic responsibilities with childcare, employment, and family obligations, as well as familiarity with DPSS/GAIN program requirements and the ability to connect students to appropriate campus and community resources that support persistence and completion.
• Experience in the use of computer technology as a counseling and teaching tool, including using web-based resources and other technology to create Student Educational Plans and enhance services to students.
• Demonstrated ability to establish and maintain positive and effective working relationships with students, faculty, staff, and administration.
• Demonstrated sensitivity to, and understanding of, the diverse academic, socio-economic, cultural, ethnic, and disability backgrounds of community college students.
• Success at initiating, executing and providing follow-up on projects and special events aimed at student retention, persistence, and goal completion, including the ability to set specific objectives and measure achieved results.
• Flexibility, including the acceptance of and willingness to change when dealing with matters related to counseling.
• Clear understanding or knowledge of Level 1, Level 2, and Level 3 probation.
• Success and commitment as a team player, including the ability to foster collegiality and engage in collaborative problem solving.
• Experience teaching counseling courses and developing curriculum with knowledge of adult learning theory, critical thinking, metacognition, diverse teaching and learning methodologies, personal development, study skills, and career planning that promote student success.
• Demonstrated extensive knowledge of the transfer process and requirements, articulation agreements, ADT transfer degrees, and computerized transfer resources, e.g. Assist, CSU Mentor, TCW (Transfer Counselor Website).
• Extensive knowledge of the major career development theories, current trends in career counseling, and career development resources, both printed as well as electronic.
• Experience in using and interpreting a variety of career assessments.
• Demonstrated leadership skills, such as development and/or coordination of student services programs and activities and representing the Counseling Department on campus committees, workgroups or initiatives.
• Ability to work effectively with computers and other forms of advanced technology tools utilized in providing high quality counseling and teaching, including PeopleSoft, ConexED (Cranium Cafe, Calibrate, Classrooms), Canvas, PowerPoint, online Counseling, web-based resources and other technology as tools to create student education plans (SEP) and to enhance services to students.
• Knowledge of campus and community resources that can address student basic needs, such as housing, food, transportation, mental health, childcare, and finances.
• Demonstrated experience with multi-tasking and completing administrative tasks, especially those related to streamlining processes that allow students to complete their education.

Qualifications

• EOPS counselors are certificated counselors in the EOPS Program and must possess a Master's degree in counseling, rehabilitation counseling, clinical psychology, psychology, guidance counseling, educational counseling, social work, or career development, or equivalent.
• In addition, EOPS Counselors Shall Have completed a minimum of 9 semester units of college course work predominantly relating to ethnic minorities or person handicapped by language, social or economic disadvantage OR 6 semester units or equivalent of a college-level counseling practicum or counseling field work courses in a community college EOPS program, or a program dealing predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages.
• In addition an EOPS counselor shall have 2 years of occupational experience in working relating to ethnic minorities or persons handicapped by language, social economic disadvantages.