AWC Support Specialist

Location

Longmeadow, MA

Program

Family Services

Schedule

Per‑Diem position – days and hours vary based on the individual served.

Pay

The hourly rate is determined by the specific individual served and will be provided by the program coordinator. A good‑faith range is $17.00–$22.00 per hour, depending on needs and agency policies.

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Paid orientation and training
• Career growth / education advancement opportunities

About the Agency with Choice Program

The Agency with Choice Program offers a co‑employment model where ServiceNet partners with individuals and their families to train and manage support staff. Participants and families can interview, hire, and negotiate pay rates for employees with guidance from ServiceNet, supervise employees daily, and receive monthly financial reports. ServiceNet handles payroll, tax withholding, employment tax filings, and workers’ compensation coverage.

Key Responsibilities

• Engage, assist, instruct, motivate and monitor individuals in social/recreational, skill‑building, and family‑directed activities.
• Learn the individualized services of each person and participate in their routine implementation.
• Accompany the individual to appointments, social functions, recreational activities and other planned events as requested, providing transportation (mileage reimbursement provided).
• Complete related records and summaries as required, ensuring confidentiality and safe keeping of documents.
• Respond to routine inquiries from visitors, the individual’s family, friends, and allied staff or professionals as outlined in program standards.
• Submit weekly or bi‑weekly timesheets with activity summaries in a timely manner.

Qualifications

• Must be 18 years of age or older.
• Valid driver’s license and reliable transportation/vehicle as required by the program.
• High school diploma or GED.
• One or more years of experience supporting an individual with autism in home or community.

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.