AWC Program Supervisor

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Position Summary, Essential Duties and Responsibilities, General Requirements (including Education/Experience, Language Skills, Computer Literacy, etc.), Physical Demands, Work Environment, etc. No explicit Benefits, Pay, Schedule. So we should not include those sections. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate like cookie/navigation/legal/EEO etc. The posting includes a disclaimer at end: "Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description". That's boilerplate; we should remove it. We need to include sections: About the role (maybe from Position Summary), Responsibilities (Essential Duties and Responsibilities), Requirements (General Requirements maybe?), Qualifications (Education/Experience etc.), Skills (Language Skills, Computer Literacy, Mathematical Skills, etc.), maybe also Physical Demands and Work Environment could be under Requirements or separate? But we only have allowed headings list; we can use those headings. Could also create a section for "Physical Demands" if not in list? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings; we shouldn't invent other headings. So we must map content to those headings. Thus: - About the role: Position Summary paragraph. - Responsibilities: Essential Duties and Responsibilities (list). Could break into subcategories but we can just list all duties as

  • . - Requirements: General Requirements (sensitivity to cultural diversity, drug screening, aptitude testing, ability to perform duties, reasonable accommodations). Also maybe Physical Demands and Work Environment? But those are not exactly requirements; but we could include them under Requirements as they are job requirements. However the instruction says only include sections when posting has real specific content. It does have Physical Demands and Work Environment details. Should we include them? They could be part of Requirements or maybe we could create a separate section but not allowed headings. Could we put them under Requirements as sub-items? Probably okay. - Qualifications: Education/Experience, Prior experience, Prior supervisory experience, CCP management training, etc. - Skills: Language Skills (bilingual), Computer Literacy & Knowledge Skills Abilities (Microsoft Office), Mathematical Skills, Decision Making Authority, People Management, Interpersonal/communication, Time management/organizational, Travel, Personal cellphone, etc. We must not repeat job title as heading. No Job ID. We must not include Benefits, Pay, Schedule sections because not present. We must not include placeholder text like "commensurate with experience". Not present. We need to preserve all substantive information. So we need to include all details from the posting. Let's extract content. Position Summary paragraph: "Under the guidance of the Senior Services Director, this position is responsible for oversight of day-to-day program operations within the Adult Wellness Center. Responsible for planning and coordinating a variety of daily/monthly structured, therapeutic and recreational activities, to support the social, emotional, cognitive and physical wellbeing of program participants. This position also coordinates the provision of daily meals and transportation for participants." That's the summary. Essential Duties and Responsibilities: It's a long list with headings: Program Operations, Participant Service Delivery, Personnel Management, Supervision, & Team Leadership, Stakeholder Relationships & Partnerships, Performance & Quality Management. We need to capture all bullet points. We'll create a
    with each duty as
    • . Might be long but okay. We need to preserve details exactly as written, but we can trim redundant phrasing? Must not summarize away detail. We can keep the sentences as is. General Requirements: "Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills’ testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions." Also later: "Operating Environment and Working Relationships: Program Supervisor interacts regularly with multi-level AWC staff, participants, caregivers and other staff throughout the agency. Must develop and maintain positive and professional relationships with internal and external stakeholders. Must demonstrate tact, professional composure and diplomacy when interacting with others. Must work collaboratively with diverse populations." "Decision Making Authority: Under the guidance of the Director, this position must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention." "People Management: Must have Managerial/Supervisory skills. Program Supervisor provides direct supervision to multi-level staff within the AWC. Others may include: independent contractors, volunteers and students/Interns." "Other: Must possess excellent interpersonal and communication skills and professional image and presentation expected at all times. Must possess good time management and organizational skills. Must be able to travel to other locations throughout the city or state as part of professional development trainings, conferences or other events. A personal cellphone is required, and must be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount. Remote Work/Technology (WIFI)/Mobile Phone Usage: Not eligible for remote work. A personal mobile phone is required. Reference Casa Central’s Personal Cellphone Usage Policy for reimbursement information." "Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs." "Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate." We need to include all these under Requirements? Might be too much but okay. Qualifications: Education/Experience: "Must possess a bachelor’s degree in Social Work, health or human services, physical education, or related field from an accredited college or university; or be a Registered Nurse; or must demonstrate two years of progressively responsible supervisory experience in a program serving older adults for each year of education being replaced (up to 4) in the disciplines defined above. Prior experience working with older adult populations and/or with the Illinois Department on Aging is strongly preferred. Prior Supervisory and/or managerial experience strongly preferred. This position may require successful completion of CCP management training provided by IDOA or its designee." Skills: Language Skills: "Bilingual in Spanish and English required." Computer Literacy & Knowledge Skills Abilities: "Computer literacy is required. Must be proficient in the use of Microsoft Office applications including Outlook, Word, Publisher and Excel, to enter and retrieve data as needed." Mathematical Skills: "Minimum High School level math skills required; college-level math skills strongly preferred. Must have the ability to accurately prepare and analyze data, including fiscal and statistical reports." Also other skills like decision making, people management, interpersonal, time management, travel, cellphone. Those could be under Skills as well. We need to avoid duplication. We'll categorize: - About the role: Position Summary. - Responsibilities: Essential Duties and Responsibilities (list). - Requirements: General Requirements + Operating Environment and Working Relationships + Decision Making Authority + People Management + Other (interpersonal, time management, travel, cellphone) + Physical Demands + Work Environment. Might be too broad but okay. - Qualifications: Education/Experience. - Skills: Language Skills, Computer Literacy, Mathematical Skills. We must not include Benefits, Pay, Schedule. Now produce HTML. We'll wrap each section in

      heading then content. For lists, use

      • . For prose, use

        . We need to ensure we don't repeat content. Let's craft. About the role:

        Under the guidance of the Senior Services Director, this position is responsible for oversight of day-to-day program operations within the Adult Wellness Center. Responsible for planning and coordinating a variety of daily/monthly structured, therapeutic and recreational activities, to support the social, emotional, cognitive and physical wellbeing of program participants. This position also coordinates the provision of daily meals and transportation for participants.

        Responsibilities: We'll list each duty. We need to capture all duties from the sections. Let's extract bullet points: Program Operations: - Under the guidance of the Director, plans, develops, organizes, implements, and directs the day-to-day service activities and operations associated with the Adult Wellness Center. - Assigns and supervises daily staff tasks to ensure that staff-to-participant supervisory ratios are adequate and that staff complete assigned tasks are within required timeframes. - Conducts program tours and ensures that a timely intake process is competed with all new participants and their families. - Coordinates resources and plans work assignments effectively. - Ensures staff adherence to agency’s Universal Precaution and Exposure Control Plan policy and Mandated Reporting policy regarding older adult abuse or neglect. - Coordinates a comprehensive program of therapeutic and recreational activities within the AWC, tailored to the interests and varying levels of ability of the older adult participants. - Creates monthly schedules (calendars) of activities and events, including field trips and ensures that program participants and their family members/caregivers receive this information in a timely manner. - Coordinates the daily transportation for participants to and from the agency and works collaboratively with the agency’s transportation dept. to ensure the safety of all AWC participants. - Coordinates the ordering and provision of all daily meals/snacks within the program. Also coordinates meals or other items for special events, as needed. - Under the direction of the Director of Senior Services, manages and monitors key components associated with the CACFP food service offered in AWC. - In collaboration with HCS Billing Team provides oversight and coordination of monthly service billing. - Provides oversight of the program’s supply inventory to ensure appropriate supplies are maintained or replenished. - Maintains efficient service and operational processes such as: participant and service delivery data, record keeping/ file maintenance, fiscal/billing systems, and workforce coordination. - Prepares program, statistical, and other reports as requested. - Performs other duties as assigned to support program operations. Participant Service Delivery: - Actively participates in participants’ care planning (development of plans of care) in collaboration with other AWC staff. - May assist the nurse in conducting comprehensive psychosocial assessments. - In collaboration with the nurse, is responsible for ensuring that staff provide AWC services in accordance with each participant’s established care plan. - Meets every other month with participants to address program issues, suggestions and requests. - Ensures that participant files are well organized, accurate and up-to-date to reflect all service provision and other activities, according to IDOA requirements. - Ensures that private-pay participant files are also well organized, accurate and up-to-date. - Ensures that staff documents all incidents, relevant conversations and meetings with participants/caregivers, in participant files, via the program’s participant database. Personnel Management, Supervision, & Team Leadership: - Provides direct support and supervision to multi-level staff. - Coordinates and/or directly provides onboarding training and orientation to newly hired program staff. - In collaboration with the HCS Trainer, ensures the completion of pre-service training and ongoing in-service training to AWC program staff, in accordance with IDOA requirements. - Coordinates other training/orientation to staff, as needed. - Conducts monthly all-staff meetings and provides monthly