AVP, Operational Risk-Fraud & Corp. Functions

About the role

The AVP, Enterprise Operational Risk – Fraud Risk & Corporate Functions plays a crucial role in safeguarding MetLife, advising on risk management strategies, and shaping how the company anticipates and responds to evolving fraud and non-financial risks.

Responsibilities

• Lead second-line oversight for Fraud Risk and provide operational risk coverage across assigned Corporate Functions and horizontal non-financial risk areas.
• Execute core second-line responsibilities, including risk identification, assessment, issue oversight, and transparent reporting of material risk themes.
• Strengthen fraud risk governance through credible challenge, cross-functional coordination, and leadership of the Fraud Risk Forum.
• Audit major initiatives, transformations, and business process changes to ensure fraud and operational risks are considered early and addressed effectively.
• Synthesize emerging fraud and broader operational risk signals into actionable insights, while promoting consistent risk standards and strong enterprise coordination across key stakeholders.

Requirements

• 12+ years of experience in operational risk, non-financial risk, compliance, internal audit, or related disciplines within a complex organization.
• Deep and practical fraud risk expertise, with the ability to provide credible oversight and effective challenge across a range of fraud risks, control environments, and business contexts.
• Strong understanding of operational, conduct, regulatory, and execution risks, and the ability to connect these disciplines to broader enterprise fraud risk exposures.
• Demonstrated ability to partner with senior stakeholders, exercise sound judgment, and influence outcomes through insight, challenge, and clear communication.
• Strong analytical and synthesis skills, with the ability to translate complex risk information into clear, decision-useful insights for leadership audiences, alongside awareness and use of emerging technology and AI-related risk considerations.

Qualifications

• Experience supporting enterprise initiatives, transformation efforts, or operating model changes in a large, matrixed organization.
• Familiarity with enterprise risk frameworks, risk assessment methodologies, and governance tools that support effective second-line oversight.
• Ability to identify, synthesize, and elevate cross-functional risk themes for enterprise-level discussion and action.
• Knowledge of emerging fraud trends, AI-related risk considerations, and evolving regulatory expectations relevant to a modern risk environment.
• Demonstrated ability to operate effectively across functions and influence outcomes in a complex stakeholder environment.

Benefits

• Comprehensive health plan including medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• Company-paid life insurance and legal services.
• Retirement pension funded entirely by MetLife and 401(k) with employer matching.
• Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP) and digital mental health programs.
• Paid time off, paid holidays, volunteer time off, tuition assistance, and much more!