AVP Mortgage Loan Origination

Overview

You will provide leadership and oversight for the mortgage origination team, ensuring exceptional member service, high-quality loan production, regulatory compliance, and achievement of departmental growth objectives.

Responsibilities

• Lead and coach the mortgage team.
  • Provide leadership, direction, performance coaching, and ongoing feedback to Mortgage Loan Originators to achieve production, quality, service, and operational goals.
  • Build referral relationships and drive business development.
    • Develop and maintain strong relationships with realtors, builders, developers, and community partners, and represent the Credit Union at industry and community events to strengthen referral relationships.
    • Grow our market presence.
      • Partner with MLOs to execute relationship-building and business-development strategies, identifying opportunities to expand the Credit Union's visibility through outreach, networking, and community engagement.
  • Manage the pipeline and drive results.
    • Monitor and manage the mortgage origination pipeline, ensuring timely follow-up and effective workload management, and analyze production and referral data to improve efficiency and results.
  • Lead collaboration across teams.
    • Lead the Mortgage Collaboration Team, serve as a liaison between Mortgage Origination and Mortgage Operations, and partner across lending, compliance, risk, and training to resolve issues and improve the member experience.
  • Recruit and develop top talent.
    • Lead the recruitment, onboarding, training, development, and coaching of Mortgage Loan Originators, and maintain product and regulatory knowledge across the team.
  • Support compliance and change management.
    • Assist with regulatory monitoring, quality control, and compliance reviews, and support change-management initiatives related to mortgage technology, systems, and processes.
  • Report and advise leadership.
    • Prepare and communicate production, pipeline, and performance reports to Senior Management, and provide recommendations to strengthen production growth and market share.

  Requirements

  • Bachelor's degree in banking, finance, accounting, business administration, or a related field preferred; or an equivalent combination of education and experience.
  • Minimum of 10 years of progressive mortgage loan origination experience.
  • Previous lending leadership and people-management experience required.
  • Strong understanding of mortgage products, lending processes, regulatory requirements, and origination best practices.
  • Strong leadership and people-development skills, with the ability to motivate, coach, and build a high-performing team.
  • Strong business-development and relationship-management skills, with the ability to build long-term relationships with realtors, builders, developers, and community partners.
  • Excellent member service, communication, networking, and relationship-building skills.
  • Strong analytical and problem-solving abilities, with sound judgment and the ability to resolve complex issues with minimal supervision.
  • Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
  • Ability to handle confidential and sensitive information with professionalism and discretion.