AVP, Life Insurance Operations

For our client, we are seeking a AVP, Life Insurance Operations to join the team of a leader in the Finance & Insurance space. This role will shape and execute the operations strategy for a life insurance business, with a focus on policy administration, customer and producer experience, and service quality. You will lead a large global team and partner closely with cross-functional stakeholders to drive transformation, operational discipline, and measurable performance improvements. The position calls for a strong balance of strategic thinking, financial acumen, and hands-on leadership in a highly regulated environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $152,900 – $283,800 annually Responsibilities Set and execute the life in-force operations strategy aligned with business priorities Lead transformation of customer and producer experiences through integrated operations Direct a global workforce of 150+ employees, fostering accountability and development Drive operational excellence using performance metrics and business intelligence Collaborate across functions to resolve challenges and improve processes Oversee policy administration and vendor management to ensure service accuracy and compliance Qualifications 10+ years of leadership experience in large-scale operations or administrative functions Proven track record in operational transformation and process automation In-depth knowledge of the financial services industry and regulatory considerations Strong financial acumen with experience in business case development and investment evaluation Exceptional communication and negotiation skills for aligning senior stakeholders Strategic and analytical mindset, adept in complex environments Expertise in change management and building high-performing teams Postgraduate degree or relevant professional designation preferred Benefits Opportunities for career growth and development Flexible work environment prioritizing well-being and inclusion Support for shaping a desired future as part of a global team Comprehensive health, dental, and mental health benefits Generous paid time off including vacation, personal days, and holidays Retirement savings plans with employer matching contributions Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.