AVP, Consumer AI

The AVP will lead a newly formed AI team consisting of a Director, Manager, and Analyst, and will serve as a strategic partner to senior leaders across product, technology, marketing, customer experience, data, security, legal, and compliance. The role is accountable for delivering scalable, secure, ethical, and value-driven AI solutions that enhance customer experiences, support brand priorities, and position the company for long term growth. Responsibilities Strategy and Enterprise EnablementDefine and execute the consumer AI strategy aligned with enterprise business objectivesEstablish an AI operating model that supports prioritization, delivery, and measurable business valueIdentify and evaluate AI opportunities across customer engagement, marketing, revenue, and operational use cases AI Function Build Out and LeadershipBuild and scale the AI function, including organizational design, role clarity, hiring strategy, and team developmentLead, mentor, and develop a high-performing AI leadership teamEstablish operating rhythms, performance metrics, and accountability frameworks Product Roadmap and DeliveryOwn the AI product and capability roadmap from concept through deployment and adoptionOversee the development and deployment of AI-powered consumer experiencesEnsure solutions are scalable, secure, and aligned with enterprise architecture standards Governance, Policy, and ComplianceLead development of AI governance frameworks, usage policies, and standardsPartner with Legal, Compliance, Privacy, Security, and Risk teams to ensure responsible AI practicesServe as an internal advisor on AI risk management, controls, and ethical considerations Cross-Functional and Cross-Brand CollaborationCollaborate regularly with Product, Technology, Marketing, Customer Experience, Digital, Data, and Security leadersSupport multiple cruise brands and shared services functions, subject to VP reviewAlign AI initiatives with brand strategies while enabling enterprise scale and consistencyCommunication and Executive EngagementProvide regular updates to executive leadership on AI strategy, progress, risks, and outcomesTranslate complex AI concepts into clear, actionable business insightsInfluence senior stakeholders and drive alignment across matrixed teams Performs other duties as assigned Requirements Bachelor’s degree in computer science, Engineering, Data Science, or related fieldProven experience in AI and machine learning product strategy and developmentDemonstrated leadership experience managing technical teams and cross-functional teams10 or more years of experience in technology or digital product roles, including at least 5 years in AI or machine learningExperience building or scaling new functions, centers of excellence, or enterprise capabilitiesExperience delivering consumer-facing AI solutions in regulated, customer-centric environmentsStrong understanding of AI ethics, data privacy, governance, and responsible AI practicesProven track record of defining and executing product and capability roadmaps in complex organizations This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. The Associate Vice President of AI is responsible for defining, building, and executing the company’s consumer-facing AI strategy while establishing the foundational capabilities, governance, and operating model for AI across the enterprise. This role will create the AI function from the ground up, including team structure, policies, standards, and execution cadence. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits:Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits:401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off:Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits:Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf