AVP, Compliance

About the role

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. Established in 1962, the company is nationally recognized as a member of Ward’s Top 50 and rated A++ by A.M. Best. The Compliance team is expanding with a nationwide consideration for an AVP, Compliance.

Responsibilities

• Effectively communicates with management on all issues both within and outside the department; provides leadership, guidance and assistance to Field Underwriting, Claims and Customer Service staff as needed.
• Monitors the development, maintenance and submission of rates, rules, forms and programs in all states/lines and underwriting guidelines and bulletins to ensure they meet regulatory compliance and company goals and objectives, and that company rating systems effectively apply company filings.
• Oversees the management of all activities related to the operations and development of the company’s auto liability reporting system and automobile state filings, policy notices, company data reporting, underwriting audits, producer licensing, and other assigned units.
• Ensures established guidelines and procedures are in compliance with all applicable insurance laws and regulations.
• Reviews training programs to assist field underwriting in the compliant use of programs, coverages and rates; coordinates training on compliance issues identified in market conduct reviews, Department of Insurance complaints and underwriting audits.
• Reviews and revises policies and procedures for the operations of business units and related activities.
• Complies with proper internal controls as necessary to conduct job functions and administrative activities.
• Improves operational systems, processes and policies to support enhanced decision‑making, more accurate data quality, increased efficiency and compliance.
• Creates and adapts new systems, processes and policies as needed.
• Monitors productivity and develops methodologies to document processes, policies and workflows.
• Serves as a liaison to Legal in addressing Department of Insurance compliance and regulatory operational processes.
• Leads remediation projects and large‑scale efforts based on changes in law or policy.
• Plays a significant role in long‑term planning, including initiatives geared towards operational excellence.

Qualifications

• Bachelor’s Degree.
• At least 15 years of experience in a similar role for a commercial insurance carrier.
• Management experience required.

Pay

National salary range: $167,500 – $190,000. Ultimate salary will be based on factors such as applicant experience and geographic location.

Benefits

• Comprehensive benefit package.
• Tuition reimbursement.
• Generous 401(k) match.
• Volunteer benefits.
• Paid vacation.
• Medical benefits.
• Educational incentives.
• Family‑friendly benefits.
• Investment incentives.
• Hybrid work model offering flexibility to work remotely while maintaining meaningful in‑office collaboration.
• Remote consideration for qualified candidates located outside the primary geographic region.