AVP, Community Outreach Officer
About the Role
Ensure that Community Reinvestment Act (CRA) requirements are met by conducting community outreach with nonprofits, CDFIs, and banking customers to achieve Satisfactory CRA performance in lending and community service tests. This includes developing and providing financial literacy training. Responsibilities also involve planning, facilitating, monitoring, and documenting community development service activities and events, as well as completing reports to track CRA community development outreach and service activities for each assessment area. Contribute to the implementation and maintenance of an effective CRA Compliance Program for the Bank.
This position has no direct reports.
Responsibilities
- Obtain a Satisfactory rating for the lending and services tests in each assessment area.
- Seek and maintain relationships with nonprofits and CDFIs to develop CRA qualifying lending and service opportunities for each assessment area.
- Coordinate CRA community outreach efforts externally and internally to improve small business and mortgage lending to low-to-moderate income borrowers, including developing and providing financial literacy training.
- Review service activities to determine if they qualify as CRA service activities according to established guidelines.
- Document service hour activities, monitor reports, and assist in the preparation of quarterly reports, self-assessment, and strategic plan.
- Prepare and provide each District Administrator with an accurate status report of their region’s service hours as compared to goals, and monitor progress with Bank goals.
- Supervise and attend community outreach and service activity events, including homebuyer workshops, the Bank’s annual scholarship program, LA Saves events, and volunteering for the IRS Volunteer Income Tax Assistance (VITA) program.
- Manage the approval process for and submission of marketing materials for gala sponsorships.
- Manage and track attendance at bank-sponsored events and galas.
- Attend at least 12 awards events/ceremonies/galas annually representing the Bank.
- Supervise the annual toy drive.
- Assist with the maintenance of CRA information updates—Intranet, Public File, Bulletin, forms, and charts.
- Enhance and maintain the CRA Service SharePoint site (CRA Connect) to provide a calendar of upcoming CRA events and ensure timely and accurate data collection for service activities.
- Assist with CRA activity performance tracking in other areas as needed.
- Complete assigned training courses in a timely manner.
Requirements
- Bachelor’s Degree, preferably in Business, Accounting, or Finance.
- Minimum 3-5+ years of relevant banking, community development, community relations, lending, business development, or CRA-related experience.
- Experience building community partnerships and coordinating outreach activities.
- Demonstrated experience leading community partnerships and public-facing programs.
Skills & Abilities
- Strong computer skills; proficient with Microsoft Office products.
- Good organizational and analytical skills.
- Good verbal and written communication skills, including public speaking experience.
- Highly organized, results-oriented with strong attention to detail and good follow-through skills.
- Highly enthusiastic and self-motivated.
- Willingness to work overtime occasionally to meet deadlines and attend CRA activities.
- Ability to work offsite to perform service hours and attend CRA activities.
- Ability to work independently and meet deadlines.
Pay
$80,000.00 - $105,000.00 per year. Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
Benefits
Cathay Bank offers its full-time employees a competitive benefits package, including:
- Medical, dental, and vision insurance.
- Life insurance and long-term disability insurance.
- Flexible spending accounts (FSAs) and a health savings account (HSA) with company contributions.
- Voluntary coverages.
- 401(k) retirement plan.