AVP, Commercial Real Estate Loan Operations
About the role
This role is responsible for the management of assigned Loan Operations functions within Situs Asset Management (SAM) and will oversee daily operations for our clients' portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties.
Responsibilities
- Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
- Aid in training new team members
- Maintain visibility into the status of daily task assignments and prepare them timely, accurately, and approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purposes
- Raise potential issues to management timely (e.g., staffing, performance and/or servicing standards)
- Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer's process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
- Review and approve procedures related to operations as assigned by senior management
- Represent the company in resolving non-compliant issues through verbal and written communication with both internal and external parties
- Periodically evaluate resources to ensure that specific goals and deadlines are achievable
- Perform QC on completed products and communicate results to team members
- Stay abreast of changes in industry standards
Requirements
- Bachelor’s degree; preferred field of study: real estate, finance/accounting, business or equivalent combination of education and experience
- Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
- 3 - 6 years’ experience in commercial real estate, cash management, loan servicing, escrow management
- High comfort level with use of various industry related software systems
- Ability to work with Excel performing VLOOKUP, pivot and other functions to understand and reconcile data
- Strong attention to detail and accuracy
- Strong communication skills (written and oral)
- Strong analytical abilities, good judgment, strategic and process thinking
- High degree of professionalism
- Ability to work as a team player
- Pro-active approach to problem recognition and resolution
Qualifications
- Must have a high school diploma or equivalent
- Must have a valid driver’s license
- Must be able to pass a background check
- Must be able to pass a drug test
Benefits
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.
Pay
The annual full time base salary range for this role is $85,000.00 - $145,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval.
Schedule
Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.