AVP, Branch Manager- Hebron, KY (Toyota Plant Restricted)

About the role

At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member‑centric innovation. Joining CommunityAmerica means becoming part of an award‑winning, purpose‑driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members. This branch is located in the Toyota Plant.

Responsibilities

• Team Leadership & Development – Hire, coach, and inspire a high‑performing team. Share meaningful feedback, support employees’ growth and empower them to reach their goals.
• Sales & Service Excellence – Champion a consultative sales culture that delivers personalized financial solutions. Guide your team in identifying Member needs and offering solutions that support their financial goals.
• Member Relationship – Resolve complex Member situations with empathy and professionalism.
• Market Engagement & Brand Building – Develop a strong understanding of your local market. Build relationships with community leaders and represent CommunityAmerica through community development and outreach.
• Product Expertise & Training – Maintain deep knowledge of all credit union products and services. Ensure your team is well‑trained and confident in presenting solutions to all Members.

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 4+ years of leadership experience (financial or retail preferred) required – CommunityAmerica knowledge and experience may substitute for leadership experience.
• Proven ability to lead, coach, and develop teams
• Strong consultative sales and relationship‑building skills
• Advanced problem‑solving and conflict resolution abilities
• Deep understanding of financial products and regulatory standards
• Excellent communication and time management skills
• High level of confidentiality and professionalism
• Passion for community engagement and brand representation
• Ability to thrive in a fast‑paced, team‑oriented environment

Benefits

• Access to health, dental, vision, and retirement plans—with a focus on physical and mental well‑being
• Award‑winning culture
• Connection & collaboration
• Growth & development

Pay

Strong base salary plus eligibility for an Annual Manager Bonus.