AVP Banking Center Manager (Branch Manager)

About the role

Bank OZK is founded on a legacy of more than 120 years in banking and is nationally recognized as an industry leader in financial services, combining exceptional service with innovative technologies to deliver smart solutions to clients across the country.

Responsible for effectively and enthusiastically managing the banking center, providing leadership, and setting high levels of accountability with team members. Cultivate and maintain positive working relationships with peers, business partners, and the community. Provide business development leadership and management. Lead by example and provide exceptional customer service at all times.

Responsibilities

• Manage branch staff, including daily supervision, interviewing and hiring, training, performance appraisals, career development, promotion and pay recommendations, and separations of direct reports.
• Lead and engage associates in daily huddles to support relationship-building activities.
• Generate growth that supports the bank's goals by retaining, growing, and attracting clients.
• Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners.
• Ensure