AVP, AI Engineering (Remote - EST)

About the role

Strategic Analytics is a dynamic and growing team at Arch that drives innovation and transforms how the business operates. We build AI-first, agent-driven products that change how Arch underwrites, services, and learns from its book — combining frontier LLMs, multi-agent orchestration (MCP, A2A), retrieval-augmented generation, evaluation harnesses, and traditional ML where it still wins. Our mission is broad: agentic automation, decision support, AI-driven insights, and the platform engineering required to make all of it production-grade. We have a strong track record of success (productionalizing dozens of gen AI products over the last 3 years) - we aim to continue scaling these efforts and are seeking an AVP AI Engineering Senior Agentic Software Engineer to lead the build-out of true multi-agent systems within Strategic Analytics.

Responsibilities

• Design and build multi-agent orchestration patterns (master-orchestrator + specialized worker agents) using protocols such as MCP and A2A.
• Lead end-to-end delivery of agentic underwriting and claims automations, from prototype through production hardening.
• Partner with Implementation Engineering on orchestration entry-point design (e.g., Azure Function endpoints, master-agent gateways) so the Automation Engineering/Implementation Engineering seam is clean and scalable.
• Lead offshore engineers and team members on agentic patterns, prompt engineering, and reliability practices.
• Establish coding, evaluation, and observability standards for agentic systems within the AI & Automation Center of Excellence.
• Translate business intent into working agentic systems — not just systems that compile, but systems that deliver measurable business outcomes.

Requirements

• 7+ years of software engineering and/or automation engineering experience.
• 3+ years of people leadership experience.
• Demonstrated experience building production grade multi-agent or agentic systems (not just POCs that did not ship).
• Strong track record of shipping AI, analytics, and/or automation products that have a financially measurable impact on the business.
• Strong Python experience with API development, async patterns, and service orchestration.
• Hands-on experience with at least one agentic framework (e.g., LangGraph, Claude Cowork / Agent SDK, OpenAI Agents, AutoGen) and at least one inter-agent protocol (MCP, A2A).
• Resilient problem solving — comfortable with ambiguous problems and capable of breaking them into shippable increments.
• Strong written and verbal communication; able to operate across Implementation Engineering, Automation Engineering, Data Science, and business stakeholders.
• Visible track record of self-directed learning in the AI space — side projects, contributions to agentic frameworks, write-ups, conference talks, or other evidence that the candidate is investing personal time staying ahead of the curve.

Qualifications

• College degree in Computer Science, Software Engineering, Data Analytics, or equivalent practical experience.

Skills

• Background that includes a stretch of "real" software engineering before moving into analytics or AI (e.g., SWE for a few years, then a master's in analytics, then 5+ years in the AI/ML space).
• P&C insurance domain familiarity — underwriting, claims, or submission lifecycle.
• Experience with retrieval-augmented generation (RAG), evaluation harnesses, and structured-output patterns.
• Cloud experience in Azure (preferred for our stack) and/or AWS; familiarity with private endpoints and enterprise-grade safeguards.
• Experience leading multidisciplinary teams (onshore + offshore) for technology delivery.

Benefits

Arch offers a comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.