AVP - Account Sales Manager - DSG

About the role

The principle responsibilities of the Account Sales Manager - DSG are to be the primary contact to the Director of Operations for DSG. This position will build and maintain relationships through effective and timely communication, attend Regional Specialty meetings/calls, and partner with Field Sale Manager’s to support management of day-to-day responsibilities for key partner initiatives. The ASM will also drive strategic growth initiatives for the field team including training tool development and maintenance, grand opening strategy support, coordination and planning for store level events including Seasonal events and educational universities. This position will work closely with other members of the DSG client team including Sales, Finance, Analytics, Credit, Technology, Marketing and Operations.

Responsibilities

• Develop and maintain key client partnerships with Directors of Operations and VP of Specialty for Dicks Sporting Goods
• Partner/support FSM peers to drive credit awareness and growth within client specialty brands
• Help develop and maintain portfolio training tools and resources
• Support store related client team initiatives
• Ensure program performance & sales goals are met. Provide value added analysis & reporting to client to and FSM’s to evaluate & drive program enhancement and performance opportunities
• Facilitate virtual credit training in partnership with client leadership onboarding program, as well as virtual credit training classes to support overall training and development of leadership and teammates
• Support Grand Openings
• Care for and plan client seasonal universities and special events
• Provide day-to-day client support to resolve escalated and ad hoc client and sales request for all client Brands
• Proactively identify areas of opportunity to develop and improve client relationships as well as sell the value of our business services

Requirements

• Bachelor’s degree and 5+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 7+ years' experience working in the Financial Services Field.
• 2+ years’ experience in a Sales and/or marketing in client-facing, client management or retail management roles
• 2+ years' experience leading and managing projects and/or initiatives
• Experience and proficiency in CRM, Excel, PowerPoint and Tableau as well as reporting
• Must be willing to travel up to 30%, to support client meetings/events and Grand Openings
• Ability and flexibility to travel for business as required

Qualifications

• Customer focused mindset with ability to respond quickly to customer needs
• Exceptional interpersonal communication skills (written, oral and nonverbal)
• Ability to work effectively cross functionally
• Private Label Sales and Marketing experience will be a plus
• Strong finance business/industry acumen

Benefits

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Pay

Salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Schedule

At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Investing in You

We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

Employee Resource Groups (ERGs)

More than 50% of our workforce is actively engaged with our 8 Employee Resource Group (ERGs). These groups are open for everyone to join, regardless of level, background, or life experiences, so all employees can have the opportunity to be passionate about their interests while fostering connections and driving meaningful initiatives at work. Their ideas turn into actions through passion and help Synchrony be a place where everyone feels welcomed, valued and accepted.