Aviation Security Duty Shift Manager

About the role

Full-time permanent positions available; 24/7 rotating roster Monday to Sunday on a 12 hour shift, 4:4 pattern with flexibility to work additional hours (overtime) as required. We are looking for a highly capable and decisive Duty Shift Manager – Security (Aviation) to lead and coordinate all aviation security operations during assigned shifts.

This is the last remaining DSM vacancy—a pivotal role critical to ensuring compliance with all aviation security regulations, protecting passengers, staff, and airport infrastructure, and maintaining a secure and efficient operational environment.

Previous experience in aviation security management is essential—this role requires someone who can confidently navigate the complex and high-pressure airport environment while maintaining strict regulatory standards.

Key Responsibilities

• Manage the delivery of aviation security operations across screening checkpoints, access control points, perimeter security, and other sensitive areas
• Ensure full compliance with all relevant aviation security legislation, including the Aviation Transport Security Act, Regulations, and local SOPs
• Maintain CCTV systems, alarms, and intelligence systems to identify potential threats or irregularities
• Conduct regular security audits and patrols to ensure procedures are followed and risks are mitigated
• Lead, supervise, and support a team of Aviation Security Officers and Team Leaders during the shift
• Conduct shift briefings and ensure all staff are informed of daily priorities, threats, and procedural changes
• Provide on-the-ground coaching, mentorship, and performance management for security personnel
• Cope with rostering changes and redeploy resources as needed to maintain optimal coverage and response
• Act as the Incident Controller for all security-related incidents, including threat assessments, evacuations, unauthorized access, or aggressive passengers
• Liaise with Police, Border Force, Aviation Security Inspectors, and emergency services during escalated incidents
• Lead post-incident debriefs and prepare detailed reports and recommendations
• Build strong working relationships with airline security managers, terminal operators, ground handlers, and retail tenants
• Provide timely communication and support to airport stakeholders during high-alert situations or disruptions
• Ensure all shift activities are compliant with Department of Home Affairs (DHA) regulations, Transport Security Programs, and relevant risk management frameworks
• Manage and maintain all security reporting, logs, and escalation documentation to audit standards
• Support inspections, audits, and investigations conducted by regulatory bodies or internal compliance teams

Skills And Experience

• Minimum 3–5 years of experience in Aviation Security, including frontline supervisory or managerial roles
• In-depth knowledge of aviation security regulations, protocols, and threat management
• Experience managing shift-based teams in high-pressure, security-sensitive environments
• Strong incident response and investigation skills
• Customer service experience, with excellent customer service and resolution skills
• Ability to interpret legislative frameworks and understand operational documents including operational plans, emergency plans, safety management systems and procedures
• High level observation skills, and attention to detail including sustained focus (vigilance)
• Ability to prioritize tasks, work under pressure and work independently under limited supervision
• Ability to multi-task efficiently, and maintain strong customer service skills
• Impeccable presentation

Qualifications

• NSW Security License, 1A minimum
• Current Class C Driver licence
• Certificate II in Security Operations
• Certificate III in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training)
• Certificate II in Security Operations, Control Room Skillset, or willingness to obtain (paid training