AV Technician / Installation Specialist (Radio Shop)

Overview

Overview of position: Seeking AV Technician / Installation Specialist (Radio Shop) to work in the Texarkana TX area. A United States Citizenship and an active Secret DoD Security Clearance is required to be considered for this position.

Responsibilities

• System Installation & Integration
• Physical Setup: Install, mount, and connect a wide array of equipment including TVs, projectors, video walls, speakers, amplifiers, and Network Video Recorder (NVR) systems.
• Rack Building: Build, wire, clean, and label equipment racks to professional standards.
• Infrastructure: Pull, terminate, label, and test low-voltage cabling (Cat5/6, Fiber, RG6, HDMI, SDI) through various architectural conditions like conduit, walls, and ceilings.
• Mechanical Work: Safely mount heavy equipment to diverse surfaces and install mounting Audio Visual (AV) back boxes, blocking, and TV brackets.
• Technical Configuration & Engineering
• Schematics: Read and interpret signal flow diagrams, architectural drawings, and wiring diagrams; markup as-built drawings with field changes.
• System Debugging: Configure, troubleshoot, and debug complex AV systems, control interfaces, and networked devices.
• Feasibility Studies: Conducts site surveys and technical assessments to provide leadership with “Pros/Cons” of various hardware architectures.
• Testing & Commissioning: Conduct thorough pre-event testing and full system commissioning post-installation to guarantee optimal performance.
• Review proposed designs to identify cost-saving opportunities.
• Lifecycle Management: Develop multi-year technology roadmaps for leadership, identifying upcoming “End-of-Life” (EoL) equipment and engineering refresh cycles to prevent system downtime.
• Event & Client Support
• Operational Support: Gather client requirements for fixed and mobile setups; facilitate video conference calls and provide technical support for town halls and presentations.
• User Training: Create user guides and provide professional training to clients and staff on room operation and equipment troubleshooting.
• Maintenance: Adjust, clean, and maintain equipment per manufacturer recommendations; manage inventory and document repair cycles.
• Compliance & Safety
• Standards: Adhere to Government policies, Service Level Agreements (SLAs), and guidelines using provided resources and tools.
• Safety: Follow strict safety procedures, including the use of protective gear, especially when working at heights or in confined spaces.

Qualifications

• Experience/Skills: Technical Proficiency
• Experience: 3+ years in AV installation, Public Address (PA) systems, or conference room design (preferred).
• Core Knowledge: Understanding of AV hardware, networking basics, A/V codecs, and signal flow.
• Tooling: Proficiency with audio mixers, video conferencing systems, and control system components.
• Cabling: Expertise in termination standards including RJ-45 compression, soldering, and fiber optics.
• Physical Requirements
• Environment: Comfortable working in commercial and industrial settings, including climbing stairs, ladders, lifts, scaffolding, catwalks, crawlspaces, and accessing areas where uneven or cluttered conditions may exist.
• Stamina: Ability to walk, sit, or stand for extended periods. Capacity to frequently bend, kneel, crouch, or crawl to access floor boxes and cabling pathways.
• Heavy Lifting: Capability to lift, push, pull, and carry objects weighing up to 40 lbs. individually (such as large amplifiers or battery backups) and assist in team-lifting displays or video wall panels exceeding 100 lbs.
• Tool Proficiency: Safe operations of power tools (drill, saws, etc.) and specialized AV tools (crimpers, snips, etc.).
• Professional Qualities: Problem Solving: Ability to diagnose and resolve intricate technical issues under high-pressure, live-event conditions.
• Communication: Strong interpersonal skills for client-facing interactions and team collaboration.

Education

High School Diploma or GED required; Degree or equivalent work experience in Audio Visual technology preferred.

Certification

Active Secret clearance is required. Must be a United States Citizen and pass a background check.

Benefits

• PTO
• Holiday Pay
• 401K with a 4% Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life & AD&D
• Voluntary Life AD&D
• Short-term Disability
• Long-Term Disability
• Health Savings Account
• Flexible Spending Account (Health and Dependent)
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program (EAP)