AV Tech
Dexian · Richmond, VA · 1 mo ago
OTHRFull-time
Key Responsibilities
- Support, maintain, and optimize AV infrastructure, including hardware setup, troubleshooting, and repairs.
- Serve as a subject matter expert for the organization's Zoom ecosystem, including Zoom Rooms, device management, and digital signage.
- Manage incident workflows according to internal governance frameworks.
- Support the organization's AV environment during regular business hours, with flexibility for some on-call, after-hours, and weekend support.
- Travel between onsite locations as needed to support different facilities.
Required Qualifications
- High School Diploma, GED, or equivalent certification.
- Minimum of 1 year of experience in technical support or operations.
- At least 1 year of experience working with IT systems, networking, and infrastructure.
- At least 1 year of experience supporting desktop platforms and operating systems.
- Proven experience with incident management and reporting tools.
- Foundational knowledge of networking, conference room equipment, AV controllers, and audio signal processing.
Preferred Qualifications
- Hands-on experience with AV hardware such as Poly, Biamp, Crestron, controllers, and audio DSPs.
- Familiarity with platforms including Zoom, Zoom Rooms, and Zoom Digital Signage.
- Ability to sit onsite at the West Creek location and travel to facilities as required.