AV Systems Engineer II

JOB TITLE AV Systems Engineer II LOCATION Worcester DEPARTMENT NAME AV Systems DIVISION NAME Worcester Polytechnic Institute - WPI Job Description Summary Assist with the design, installation, and support of campus Audio Visual (AV) equipment and infrastructure critical to course delivery, project collaborations, and campus events. Job Description Under direction of team lead, purchase, configure, and install AV equipment, systems, and solutions targeted for permanent or temporary use according to campus requirementsPerform testing and troubleshooting, diagnose problems, and contact vendor for assistance as neededParticipate in planning budget targets and managing installations to meet budget allocationsRespond to customer problems and provide immediate service and support to faculty, students, and staff. Use Service Desk ticketing system to process AV related requests and incidentsPerform preventative maintenance and refresh hardware as standards change and budgets allowAssist with the administration, configuration, training, and overall coordination of digital signage systems on campus as assigned by supervisorProvide training and assistance to ATC staff as needed to ensure quality integrated solutions are available for smooth classroom function. Collaborate with other ATC staff in planning and delivery of high-profile events such as commencementPerforms all other duties and responsibilities as assigned or directed by the supervisor Qualifications Associate degree requiredBachelor's degree preferredA bachelor's degree in Audiovisual Technology, Electrical Engineering, Information Technology, Computer Science, Telecommunications, or a related technical field is preferred. Equivalent professional experience in AV system design, integration, installation, and support may also be consideredMinimum of 3 years of experienceStrong understanding of audiovisual systems, signal flow, networking concepts, control systems, and emerging AV technologies used in higher education environments Salary Grade 6: $55,400 – $68,500 per year (depending on experience) Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Compensation at WPI FLSA STATUS United States of America (Exempt) WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.