AV Sales Specialist

Job Description ADI Global Distribution is hiring an AV Sales Specialist who will increase market share, uncover new opportunities, and drive solutions with our AV customers that result in long-term customer relationships. The AV Sales Specialist must be comfortable working in a fast-paced environment with a customer first approach. The position will require consultative selling, design assistance, multitasking and forward thinking. ADI Global is North America’s leading wholesale distributor of security, low voltage products and AV solutions. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, and team member development. JOB DUTIES: Best in class customer serviceIncrease AV sales in local markets – through wallet share and new account acquisitionMeet and exceed revenue, gross margin and exclusive brand goalsLeverage internal tools, market intelligence and field/local input to identify key areas of growth, brand opportunities, etc.Create and manage customer profiles to illustrate opportunities and successUse CRM and ERPs to track efforts including but not limited to revenue, supplier/category opportunities, and activitiesStrengthen current customer relationships through pro-active call out campaigns, educating customers and providing overall AV guidance and solutions through:Product knowledge, pro-active promotion, product demonstrations and trainingsCreate and/or develop relationships with suppliers and suppliers representativesImplement customer trainings to drive sales growth Assist the Store Manager in coordinating A/V and Smart Home store events, counter days, etc. with vendors or reps.Complete and report on all aspects of AV store merchandising and oversightProvide market intelligence and guidance to managerDemonstrate value-based benefits of solutionsAssist customers with warranties, manufacturing specifications, care and maintenance of product and delivery options as part of the sales processServe as the go-to AV expert, staying up to date with the latest product updates and new releases MUST HAVE: 3+ years sales and/or customer service experienceResidential AV knowledge/experienceSmart Home experience preferredAudio distribution, video distribution, lighting control, home automation WE VALUE: Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.Ability to multi-task WHAT'S IN IT FOR YOU: Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 12 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 312 paid holidays each yearFour weeks parental leave without using vacation timeTeam member discounts on company products and other retail/service providersMonday to Friday working hours - no weekendsOpportunity to progress within a global business About Us ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com . You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights. If a disability prevents you from applying for a job through our website, request assistance here . JOB INFO Job Identification : 19564 Job Category : Inside Sales Posting Date : 2026-10-05T13:17:30+00:00 Job Schedule : Full time Locations : 1100 S Rio Grande Ave., Orlando, 32805, US (On-site) Incentive Eligible : SIP Business : ADI Global Distribution Hiring Salary Range : The typical hiring salary for this role, ranges from USD $17.27 to $29.41 per hour but varies by specific work location. Within a range, our company determines base pay for an individual based on various factors, including market conditions, skills, and experience. Incentive Eligible (SIP) : This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, and prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay. Benefits : We provide comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays. US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship