AV Programmer

Responsibilities

• Skills of a Technician Level 3
• Mentor/train/supervise other technicians, including subcontractors, on the job.
• Represent Red Thread professionally and be able to directly respond to clients, general contractors, and other trades as needed.
• Superior communication skills including daily status reports in writing, service ticket updates, issue resolution, RMA's, phone support, and may occasionally backup or support the helpdesk.
• Upload/test/debug control program files and work with programmers to identify and resolve programming issues. Some Crestron programming skills are a plus.
• Write DSP files from scratch, primarily Biamp/QSC/Shure
• Understand and resolve complex audio DSP issues and tune rooms.
• Configure network switches for VLAN's, multicast, IGMP snooping, etc.
• IP configuration and tracking
• Video wall calibration
• Complete internal and external commissioning checklists and reports as required per project specification.
• Provide daily and timely reporting of completed and outstanding work.
• Ability to work overtime as required.
• Ability to travel overnight occasionally within the New England region.

Skills and Experience

• Minimum of 5 years of industry experience
• AVIXA CTS-I preferred.
• Strong attention to detail and process
• Strong communication skills
• Experience with Crestron/Extron/AMX/Cisco/Poly
• Experience with Microsoft Teams Rooms and Zoom Rooms
• Experience with DSP's such as Biamp/QSC/Shure

Physical requirements

• Ability to go up and down a ladder repeatedly.
• Ability to lift up to 60 lbs. unassisted.
• Ability to lift and install product overhead in the ceiling.
• Appropriate visual acuity to terminate cables.

Pay Range

$40-50/hr (based on experience). Plus bonus.

Benefits

Red Thread offers a highly competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), paid time off and paid holidays.

Red Thread is an Equal Opportunity Employer.