AV Lead Technician

About the role

We’re looking for a Lead Technician to bring deep expertise in residential pre-wire, programming, and service. This isn’t a commercial wiring role - it’s about shaping luxury living environments and delivering flawless smart home experiences.

Responsibilities

• Lead and execute residential pre-wire and trim-out work, ensuring projects are ready for seamless installs.
• Program and configure control systems, networks, cameras, and NVRs to deliver intuitive, high-end experiences.
• Perform service and troubleshooting calls with a client-first mindset.
• Read and interpret residential blueprints, plans, and schematics.
• Install and calibrate A/V systems, in-wall/in-ceiling speakers, and structured cabling (CAT5/6, coax, etc.).
• Serve as the point person on job sites - working with Project Managers, coordinating with trades, and clarifying client needs.
• Maintain accurate job documentation and daily updates in project management software.
• Mentor junior technicians, modeling best practices and craftsmanship.
• Safeguard client confidentiality and ensure system/network security.
• Participate in the on-call service rotation.
• Manage tools, vehicle stock, and assigned company assets responsibly.

Requirements

• Residential expertise: Pre-wire, trim, and finish work experience in luxury home integration or related industry.
• Strong programming skills with control systems, networks, and residential AV setups.
• Strong knowledge of Lutron Crestron, Savant, Elk, DSC, etc.
• Service experience troubleshooting systems and solving problems quickly.
• Able to read residential construction plans and adapt installations accordingly.
• Deep understanding of wiring fundamentals and construction techniques.
• A strong attention to detail and pride in delivering premium-quality work.
• Professional communication skills with the ability to represent BRAVAS well to homeowners, builders, and partners.
• 5+ years of residential installation and service experience, with proven programming skills.
• High school diploma or equivalent; technical training or low-voltage certifications a plus.
• Strong computer and job management software skills.
• Valid driver’s license, clean driving record, and ability to pass a background check.
• Security license preferred.
• Ability to lift and carry up to 60 pounds.
• Comfortable working in tight spaces and at ladder heights.
• Ability to work in varying environmental conditions (hot, cold, outdoor).

Qualifications

• Work on some of the most spectacular homes in the country.
• Join a collaborative, supportive team that values both professionalism and fun.
• Competitive pay
• Medical, dental, vision, HSA/FSA, 401(k), PTO, and paid holidays.