AV Field Project Manager

Job Overview

We are seeking a AV Field Project Manager who acts as a "General"—a natural, born leader who people instinctively want to follow. This role is designed for a high-level technician or PM who still loves being hands-on but is ready to take ownership of field operations. You will be responsible for guiding a team of 8–12 technicians, ensuring quality control, and shoring up technical skill sets across the organization to meet "The Entertainer Standard."

Responsibilities

• Lead and Mentor: Guide and keep a team of 8–12 technicians functional, serving as the technical "backstop" for complex site issues.
• Standardize Quality: Act as the final "buy-off" for all work, ensuring racks, structured cabling, and TV hangs meet the highest company standards for organization and presentation.
• Hands-On Programming: Take ownership of starting and finishing jobs, including high-level programming across various platforms.
• Process Development: Identify areas for efficiency and actively contribute to building standard operating procedures (SOPs).
• Client Communication: Serve as a professional representative of the company on-site, ensuring jobs are completed on time and the client's vision is realized.
• Operational Support: Coordinate between the sales team and field staff to ensure punch lists are completed and projects are officially "closed" with excellence.

Qualifications

Required Qualifications

• Serious Technical Chops: Significant experience in residential/commercial AV integration with a passion for quality (you're the person with pictures of your clean racks on your phone).
• Programming Proficiency: Must be proficient in Control4; however, we are also seeking high-level expertise in a second platform such as Savant, Crestron, or RTI.
• Lutron Proficiency: Ability to handle Lutron lighting and shading programming efficiently.
• Leadership Innate: Proven ability to lead and organize teams through influence and communication, rather than ego or "drill sergeant" tactics.
• Detail Oriented: Exceptional organizational skills with a focus on documentation and follow-through.

Preferred Qualifications

• Networking Certifications: PCNA, Cisco, or equivalent certifications are highly desired to support a growing commercial and phone-system customer base.
• System Experience: Familiarity with Araknis networking products.
• Growth Mindset: A desire to pursue further certifications (like Lutron QSX) which the company is willing to support for the right contributor.

Benefits

• Health Insurance
• Dental and Vision Insurance
• Paid Time Off (PTO)
• 401k Retirement Package
• Company-sponsored training and certification opportunities