Auxiliary Services Specialist

About the role

Responsible for the coordination of key auxiliary services programs, including the day-to-day administration of the College’s textbook affordability program, campus card services, vendor relations, marketing initiatives, and the oversight of student workers.

What a day looks like

• Reviews and maintains financial records including deposits, purchases, and other financial transactions.
• Oversees the College card issuance process.
• Reviews submissions for compliance with institutional guidelines, resolves discrepancies, and ensures secure activation and distribution of cards that provide access to campus services and systems.
• Maintains appropriate textbook affordability tags and corresponding charges.
• Audits to ensure billing accuracy, resolves discrepancies, and escalates issues as appropriate.
• Integrates funds on various College cards. Reconciles the pertaining funds to ensure accurate reporting.
• Collaborates with IT and third-party vendors to mitigate operational risk and prevent disruptions that would impact campus access, bookstore purchasing, and core student services.
• Collaborates with IT and third-party vendors to mitigate operational risk and prevent disruptions that would impact campus access, bookstore purchasing, and core student services.
• Coordinates the activities of two or more staff. Assists in scheduling, training, and administrative requirements. This may include student workers, temporary employees, and volunteers.
• Executes department marketing initiatives in collaboration with College stakeholders, overseeing the development, review, and dissemination of materials that support student engagement and program awareness.
• Produces reports for internal and external stakeholders, consolidating data from multiple systems to support institutional reporting requirements, program oversight, and informed decision making.
• Performs other job-related duties as assigned.

Qualifications

• Education and Experience: Associate degree Two years of related experience
• Knowledge Of: Microsoft Office Professional or similar applications
• Skilled In: Attention to detail while maintaining effective time and task management Creative thinking and problem solving to explore new technology, processes, and approaches
• Ability To: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness Research information for problem solving

Benefits

• Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.
• Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.