Autos Cashier

About the role

This role works as part of a retail sales team to provide best-in-class customer care. This position can advance to Parts Specialist and eventually to Retail Sales Lead by building strong product knowledge, demonstrating a solid work ethic, and maintaining positive performance evaluations. The Autos Cashier will be present during peak customer traffic periods, which may include weekends, sale days, or other high-traffic occasions as scheduled by the store. The Autos Cashier promotes sales and service to customers, maintains store policies and procedures, and ensures a pleasant, respectful, and helpful demeanor at all times.

Responsibilities

• Work safely at all times and promote the Pick-n-Pull Safety Culture; adhere to all safety requirements and wear assigned PPE correctly and consistently.
• Collaborate with the team to drive individual and shared goals and deliver desired results.
• Welcome customers promptly and proactively engage with them to ensure they receive assistance.
• Complete sales training and apply the Pick-n-Pull 5 Step Sales Model; continue building skills through ongoing training.
• Follow all loss prevention, risk management, quality assurance, and cash-handling guidelines.
• Identify when a customer situation needs leadership support and escalate to a manager promptly.
• Support store operations by completing housekeeping, janitorial, and other assigned duties, which may include cleaning tires, carrying batteries, mopping floors, and similar tasks.
• Uphold integrity in every interaction and transaction.
• Follow all company policies and procedures.
• Perform additional duties as assigned.

Job Conditions

The Autos Cashier works in both indoor and outdoor environments within an auto salvage yard, with exposure to varying weather conditions, dust, automotive fluids, and noise from machinery and customer activity. A variable schedule including weekends, holidays, and peak sale days is required, along with adherence to safety protocols and proper use of personal protective equipment (PPE).

Requirements

• Customer service experience or the ability and aptitude to perform effectively in customer-facing roles.
• Ability to work a flexible retail schedule, including weekends, holidays, and occasional overtime, and at any nearby store location assigned by management.
• Ability to read, write, and communicate clearly in English.

Preferred Qualifications

• Experience handling customer payments across multiple payment methods.
• Fluency in Spanish.
• Familiarity with automotive parts and the ability to recognize parts and understand basic product details.

Physical Requirements and Work Environment

This position requires regular standing, walking, bending, stretching, and lifting up to 40 pounds to perform customer care, product relocation, and facility maintenance functions. Manual dexterity is essential for handling tools, performing housekeeping duties such as mopping and sweeping, and completing assigned Task List responsibilities. Sufficient vision and the ability to remain on your feet for the entire work shift are necessary to perform all job functions safely and effectively.