Autos Cashier

General Position Summary

This role works as part of a retail sales team to provide best in class customer care. This retail sales position can work their way up through Parts Specialist and eventually a Retail Sales Lead through gaining strong product knowledge, demonstrating a solid work ethic, and maintaining positive performance evaluations. This is a retail sales position that requires a “proactive” selling spirit and the ability to work as a team and individually to meet the store’s sales goals.

Responsibilities

• Promote sales and service to customers.
• Maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
• Work safely at all times and promote the Pick-n-Pull Safety Culture.
• Adhere to all safety requirements, maintain a safety-minded approach, and collaborate with your safety buddy.
• Wear assigned PPE correctly and consistently whenever it’s required.
• Work collaboratively with your team to drive individual and shared goals and deliver desired results.
• Welcome customers promptly as they enter the store and proactively engage with them to ensure they receive the assistance they need.
• Complete sales training and apply the Pick-n-Pull 5 Step Sales Model, while continuing to build your skills through ongoing training across all areas of the business.
• Consistently follow all loss prevention, risk management, quality assurance and cash-handling guidelines.
• Identify when a customer situation needs leadership support and loop in a manager right away.
• Support store operations by completing housekeeping, janitorial, and other assigned duties.
• Uphold integrity in every interaction and transaction.
• Follow all company policies and procedures.
• Perform additional duties as assigned.

Essential Functions

• Work safely at all times and promote the Pick-n-Pull Safety Culture.
• Adhere to all safety requirements, maintain a safety-minded approach, and collaborate with your safety buddy.
• Wear assigned PPE correctly and consistently whenever it’s required.
• Work collaboratively with your team to drive individual and shared goals and deliver desired results.
• Welcome customers promptly as they enter the store and proactively engage with them to ensure they receive the assistance they need.
• Complete sales training and apply the Pick-n-Pull 5 Step Sales Model, while continuing to build your skills through ongoing training across all areas of the business.
• Consistently follow all loss prevention, risk management, quality assurance and cash-handling guidelines.
• Identify when a customer situation needs leadership support and loop in a manager right away.
• Support store operations by completing housekeeping, janitorial, and other assigned duties.
• Uphold integrity in every interaction and transaction.
• Follow all company policies and procedures.
• Perform additional duties as assigned.

Job Conditions

• Works in both indoor and outdoor environments within an auto salvage yard setting, with exposure to varying weather conditions, dust, automotive fluids, and noise from machinery and customer activity.
• A variable schedule including weekends, holidays, and peak sale days is required, along with adherence to safety protocols and the proper use of personal protective equipment (PPE).

Required Qualifications

• Customer service experience, or the ability and aptitude to perform effectively in customer-facing roles.
• Able to work a flexible retail schedule, including weekends, holidays, and occasional overtime and at any nearby store location assigned by management.
• Able to read, write and communicate clearly in English.

Preferred Qualifications

• Experience handling customer payments across multiple payment methods.
• Fluency in Spanish.
• Familiarity with automotive parts and the ability to recognize automotive parts and understand basic product details.

Physical Requirements And Work Environment

• This position requires regular standing, walking, bending, stretching, and lifting up to 40 pounds to perform customer care, product relocation, and facility maintenance functions.
• Manual dexterity is essential for handling tools, performing housekeeping duties such as mopping and sweeping, and completing assigned Task List responsibilities.
• Sufficient vision and the ability to remain on your feet for the entire work shift are necessary to perform all job functions safely and effectively.