Automotive Valet/Inventory
DARCARS Automotive Group · College Park, MD · 2 wk ago
On-siteEducationFull-time
About the role
The Automotive Valet position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lot management and will perform various tasks and errands.
Responsibilities
- Conducts business in a professional and ethical manner
- Greets every customer with a smile
- Directs customers to their desired destinations when parking or retrieving their vehicles
- Affords assistance with tagging of customer vehicles
- Affords assistance with efficient vehicle flow within dealership
- Affords assistance to managers by moving client vehicles to and from the shop and anything else they may need
- Provides shuttle service to customers, when requested
- Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
- Maintains cleanliness of showroom area, keeping floor clean and dry, as necessary
- Responsible for garbage removal
- Cleans driveway and walkways, removing debris, ice, and snow, as necessary
- Complies with DARCARS policies and procedures
- Affords assistance in dealer exchanges
- Performs other duties as assigned
Requirements
- Valid driver’s license and acceptable, safe driving record
- Strong communication skills with both customers and DARCARS employees
- Demonstrated commitment to customer service
- High School diploma or equivalent (GED)
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Ability to bend, twist, and stand for long periods of time in various weather conditions
- Ability to lift a minimum of 30 lbs
- Detailing experience is a plus
- Ability to operate manual vehicles is a plus
Qualifications
- None specified
Skills
- Customer service skills
- Communication skills
- Physical stamina and strength
- Manual vehicle operation
- Detailing experience
Benefits
- Comprehensive Benefits Plan including 401k
- Employee discounts on vehicle purchases, parts and service repairs
- Opportunities to join our community service initiatives
- Internal career advancement opportunities