Automotive Used Car Manager - Big Star Ford

About the role

Big Star Ford, a Ken Garff Automotive Dealership, is looking for a talented Used Car Manager who aligns with our core values of respect, integrity, growth, honesty, and teamwork. As part of our team, you’ll help us become the most esteemed automotive group by treating people R.I.G.H.T. and creating lifetime customers.

Why you want to work here

• Great culture and real career growth
• Competitive compensation package
• Opportunity to work with one of the largest family-owned groups of dealerships
• Paid Time Off and 401k with company match
• Medical, dental, vision, short- and long-term disability, AD&D, and life insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service, and more

Responsibilities

• Forecast goals and objectives for the Used Car Department
• Prepare and administer an annual operating budget to meet goals and objectives
• Work closely with other department managers to ensure cooperation and teamwork throughout the dealership
• Recruit, hire, train, motivate, counsel, and monitor the performance of all Used Vehicle Sales Employees
• Direct and schedule the activities of all Used Car Department employees
• Guide all salespeople in setting short- and long-range objectives
• Hold weekly one-on-one meetings with each salesperson to review goals, performance, and work plans
• Develop and organize a training schedule to ensure regular sales training and role-playing sessions
• Assist sales associates with closing deals, ensuring every customer speaks to a manager before leaving when possible
• Develop improvement programs for sales associates failing to meet objectives
• Follow Ken Garff guidelines for customer negotiations and desking procedures
• Recommend used car inventory to the General Sales Manager or General Manager
• Assist in developing advertising campaigns and promotions
• Follow up on all leads and increase ROI on online marketing
• Other duties as assigned

Requirements

• Minimum of 3-5 years of experience working as a Used Car Manager
• Minimum of 2 years leading a high-performing sales team
• Experience in F&I is highly desired but not required
• Must be able to provide references upon request
• High school diploma or equivalent; college degree preferred
• Must be 18 years or older and authorized to work in the U.S.
• Valid in-state driver’s license and a good driving record, per company standards