Automotive Technician Team Lead - Land Rover San Diego

What will you do?

Supervise, mentor and assist with the development of technicians in the workshop
Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians
Serve as a liaison between the Service Manager, Diagnostic Specialist, Service Advisors, Parts personnel, Technicians, Warranty Administration and clients
Maintain close contact with Shop Foreman to support personnel
Ensure quality control inspections and road tests are completed as applicable post repairs
Ensure adherence to warranty policies and procedures
Perform all other duties and special projects as assigned
Assign jobs according to technician/team skillset and workload requirements
Manage team goals, metrics, KPI's, work volume
Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department
Assist with employee evaluations and goal setting

Qualifications

• Must be Master Certified
• Experienced in service principles, concepts and service department operations
• Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
• Current ASE Certifications
• Valid Driver’s License with a clean record

What are we looking for?

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills, with a proven ability to meet deadlines
• Strong leadership skills
• Keeps people and purpose front and center as they make daily decisions
• Understands how team’s work ties in with the organization’s vision and purpose
• Adjusts quickly to new or changing work environment
• Excellent interpersonal and customer service skills
• Has some authority for personnel actions

Pay

Competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $29.23 - $41.66 USD per hour.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Equal Opportunity Employment and Accommodations

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com