Automotive Technician / Porsche River Oaks

Porsche River Oaks is one of the fastest growing brands within the automotive industry, building a business based on doing things the right way—from how we treat our guests to how we take pride in our work and share opportunities for employee growth.

About the role

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards, and will oversee the work of any apprentice technician assigned to them.

Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Notify service advisor immediately if additional work outlined is not needed or required, or if repairs cannot be completed within the time promised.
• Document work performed.
• Road-test vehicles when required or refer to the test technician; customer vehicles should not be used for personal errands.
• Supervise work of any apprentice technicians as assigned.
• Attend factory-sponsored training classes and keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean and keep shop area neat and clean.
• Account for all dealership-owned tools at all times.
• Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes.
• Follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Requirements

• High CSI (Customer Satisfaction Index) is a must.
• ASE or manufacturing training; brand experience preferred.
• High school diploma or equivalent.
• Valid driver’s license and a good driving record.
• Manual dexterity and good judgment.
• Authorized to work in the USA.
• Ability to pass pre-employment testing, including background checks, MVR, drug test, and valid driver license.

Benefits

• $0 health plan premiums for Technicians based on tenure.
• Tenure Bonus program starting at 6 months from hire date, with bonus pay up to $3.50 per flat rate hour.
• Medical, dental, and vision coverage.
• HSA (Health Savings Account) option.
• 401k with company matching.
• Paid time off (PTO) and paid training.
• Career path from entry level to top level, with internal advancement opportunities.
• Award-winning training (Training Magazine Top 125 and Brandon Hall Awards).
• Special benefits for purchasing or leasing a car.
• Personal Automotive Concierge Service.
• Peer-to-peer teamwork and recognition culture.

Pay

Hourly range: $25–$45 per hour, depending on experience and certifications.