Automotive Technician | AutoNation Chrysler Jeep Broadway

About the role

The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. Keep America Moving. Drive your Technician Career with AutoNation. At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

Responsibilities

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.
• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty.

How success is measured

• Targeted production
• Targeted Customer Satisfaction Index

Requirements

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Skills

• Valid driver’s license
• A passion for cars and customer service

Benefits

• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
• Career options coast to coast through nationwide footprint of locations
• Industry-Leading Pay & Benefits
• State-of-the-Art Service Bays & Tools
• Career Growth with America’s #1 Automotive Retailer
• Opportunities for tech rate overrides and longevity bonus (based on tenure and certification)
• Competitive compensation and 401k matching
• Insurance plans (health, dental, vision) and maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access