Automotive Technician
Volkswagen North Scottsdale · Phoenix, AZ · 5 mo ago
ManagementFull-time
About the role
Volkswagen North Scottsdale, a Penske Automotive Group dealership, seeks an experienced Flat Rate Technician to join their team and deliver exceptional customer experiences.
Responsibilities
- Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards
- Ensure customers have a world-class service experience at every step of their ownership journey, especially in vehicle repairs
- Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards
- Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors
- Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate
- Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment
Requirements
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude
- Strong work ethic with the ability to work in a fast-paced, results-driven environment
- Safe working knowledge of shop tools and equipment
- 3+ years of dealership experience
- Brand knowledge is preferred, but not required
Qualifications
- Safe working knowledge of shop tools and equipment
- 3+ years of dealership experience
Skills
- Technical knowledge and expertise
- Effective communication skills
- Compliance with manufacturer standards
- Safety awareness
Benefits
- Comprehensive benefits program, including health care options (medical, dental, and vision)
- 401k savings and retirement plan with company match
- Training, resources, and opportunities for career growth and advancement
- Values-driven culture built on integrity, professionalism, excellence, and teamwork
- State-of-the-art facilities and excellent working conditions
Pay
Compensation for this position is based upon production/sales.
Schedule
Details on the schedule are not specified in the job posting.