Automotive Technician

Responsibilities

• Correctly mounts, dismounts, balances, and repairs of passenger and light truck tires.
• Performs lube/oil/filter changes on domestic and foreign cars.
• Performs and documents vehicle safety inspections.
• Undertakes unsupervised diagnosis and repairs of vehicles, including maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups using automotive tools, equipment, and software (e.g., VAST, Automotive PC programs).
• Produces accurate repair estimates on customer vehicles.
• Collaborates with store management to meet productivity, profitability, and customer satisfaction standards.
• Adheres to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products.
• Communicates with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs.
• Adheres to internal controls, policies, and procedures.
• Assumes other responsibilities as needed.

Requirements

• High school diploma or equivalent.
• A technical degree is a plus!
• At least 1 year of experience with 1-3 ASE certifications.
• A valid Driver’s License is required.

Skills/Knowledge

• Customer service focus in a retail environment.
• Basic conflict resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-paced environment.
• Team player.