Automotive Technician

About the role

Sullivan Tire, an employee-owned company, is seeking an Automotive Technician to independently perform vehicle repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction.

Responsibilities

• Correctly mount, dismount, balance, and repair passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised diagnosis and repairs of vehicles including maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups utilizing automotive tools, equipment, and software (e.g., VAST, Automotive PC programs).
• Produce accurate repair estimates on customer vehicles.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Properly adhere to safety and environmental standards, including maintaining a neat and clean work area by disposing of all waste products correctly.
• Communicate with customers and sales staff in understandable terms about the repairs needed and the value of those repairs.
• Adhere to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Requirements

• High school diploma or equivalent; a technical degree is a plus.
• Minimum of 1 year of experience with 1-3 ASE certifications.
• Valid Driver’s License.

Skills

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multi-task in a fast-paced environment.
• Team player.

Benefits

• Health Insurance (Medical, Vision, and Dental).
• Life and Disability Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned (ESOP Retirement Plan).
• Flexible Spending.
• 401(k) with Company Match.
• Tuition Reimbursement.