Automotive Technician

Essential Duties

• Test drive customer vehicles and run diagnostic devices
• Perform accurate diagnosis of check engine, air bag, antilock, and traction control lights
• Diagnose and repair issues that cause vibration and noise
• Perform mechanical repairs of brake systems, suspension systems, cooling systems, electrical systems, and all other major automotive systems
• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
• Perform wheel alignment service
• Perform state safety and emissions inspections
• Perform General Service tasks as necessary
• Maintain tools and a clean work area
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Protect company assets
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description

Requirements

• Minimum Education: Associate's Degree or Trade School
• Minimum Job-Specific Experience: 3-5 years
• Management Experience: N/A
• Driver’s License Required: Yes
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training

Job-Specific KSA’s

• Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Mastery of all major automotive emissions, engine management, and electrical systems
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
• Repairing — Repairing machines or systems using the needed tools
• Troubleshooting — Determining causes of operating errors and deciding what to do about it
• Tools & Technology KSA’s Equipment Selection — Determining the kind of tools and equipment needed to do a job
• Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Service Orientation — Actively looking for ways to help people

Communication KSA’s

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience