Automotive Technician

Our Mobile Automotive Technician role is central to keeping commercial and medium-duty fleets operating at peak performance. Technicians deliver high-quality maintenance and repair services directly at customer locations, diagnosing and resolving issues efficiently outside a traditional shop environment. This position requires a skilled, adaptable professional who can work independently, manage their own schedule and inventory, and maintain strong communication with customers. Based in West Haven, Connecticut, our mobile technicians travel throughout the state.

Responsibilities

• Perform on-site diagnostics, maintenance, and repairs on commercial and medium-duty vehicles, including engines, brakes, electrical systems, suspensions, starters, alternators, transmissions, and more.
• Complete routine services such as oil changes, brake inspections, tune-ups, tire rotations, radiator replacements, and minor body or component repairs (doors, steps, etc.).
• Deliver exceptional service by resolving on-site issues efficiently, professionally, and with a focus on customer satisfaction.
• Manage and maintain a mobile service vehicle stocked with necessary tools, parts, and diagnostic equipment to complete repairs efficiently.
• Document all services performed, parts used, and customer interactions accurately using Shop Monkey.
• Adhere to all safety protocols and industry standards to ensure a safe working environment for both the technician and customers.
• Work independently while staying connected to a supportive team for guidance, escalation, and resource coordination.

Requirements

• Two years of mechanical automotive experience with a strong background in medium-duty vehicles, particularly Freightliner, Ford Transit, and Dodge ProMaster.
• Valid driver’s license with a clean driving record and reliable transportation.
• Toolbox with essential tools.
• Valid automotive technician certification (e.g., ASE certification) or equivalent experience preferred.

Skills

• Proficient in diagnosing and repairing issues such as starters, transmissions, alternators, and radiators.
• Strong mechanical aptitude and problem-solving abilities.
• Proficiency with digital tools and mobile applications for accurate documentation and streamlined service delivery.
• Ability to work independently and manage time effectively in a mobile work environment.

Preferred Qualifications

• Previous experience working in a mobile automotive service role.
• One year of engine repair experience.

Physical Requirements

• Ability to lift, carry, and move equipment or vehicle parts up to 50 lbs.
• Comfortable standing, bending, kneeling, or working in awkward positions for extended periods during diagnostics and repairs.
• Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.
• Capable of operating hand tools, power tools, and diagnostic equipment safely and effectively.
• Adequate vision, hearing, and manual dexterity to perform detailed mechanical and electrical work.
• Ability to enter, exit, and maneuver around commercial and medium-duty vehicles safely.
• Must be able to drive and operate a mobile service vehicle for extended periods.

Pay

Hourly range: $25 to $35 per billable hour (flat-rate pay based on skill set).

Schedule

• Two shifts available: 5 AM–1 PM and 5 PM–1 AM.
• Part-time or per diem positions available.

Benefits

• 401(k)
• Paid sick time
• Paid time off
• Sign-on bonus