Automotive Technician

About the role

Winrock Automotive Group is a family-owned business dedicated to employee success and growth. This position is available at one of their six locations in Arkansas.

Responsibilities

• Perform vehicle repair, multi-point inspection, and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Complete system diagnostics and full automotive troubleshooting and testing
• Communicate with parts department and service advisors regularly to effectively manage production and customer communication
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer
• Make appropriate recommendations to ensure safety and reliability of customer vehicles
• Document work performed on each vehicle on the repair order
• Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools
• Keep aware of factory technical bulletins and participate in factory-sponsored training classes as appropriate
• Road-test vehicles to ensure quality work as needed
• Communicate directly with service advisors regarding the status of the service work
• Comply with company safety policies and procedures
• Efficient and accurate work in accordance with dealerships and factory standards
• Continuously learn new technical information and techniques
• Attend technician training courses, as requested by service manager
• May be asked to train and/or mentor other coworkers, as needed
• May be asked to speak with or ride with customers, if authorized by supervisor
• Conduct business in an ethical and professional manner

Qualifications

• Work experience within the related job duties assigned; 2+ years’ experience as an automotive technician preferred.
• Demonstrates knowledge in area of service for automotive technicians
• Additonal certifications may be required, such as ASE Certification, etc.
• A-level qualifications, including Diagnostic, Electrical and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Ability to collaborate effectively and to operate electronic diagnostic equipment
• Ability to learn new technology, repair and service procedures and specifications

Education

A high school diploma or equivalent. See qualifications above for further education requirements.

Physical Demands

• The employee is frequently expected to stand and walk.
• Frequently required to climb; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pre-Employment Screening

Motor vehicle record, drug screen, and background checks required

What we offer

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401K
• Paid time off
• Closed on Sundays